Shipman & Goodwin Successfully Implements Collections for Legal Software Aderant Expert

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New module streamlines collections process and provides enhanced management capabilities.

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What used to take us five, six, even ten steps can be done in a single click. It’s very seamless and efficient.

Aderant, the world’s largest independent legal software company, announced today that long-term partner Shipman & Goodwin LLP upgraded to the latest version of the practice and financial management system Aderant Expert and is the first Aderant client to go live on the new Expert Collections module. The system upgrades will streamline the firm’s accounting processes and provide enhanced tools for collections activities and team oversight.

Beginning in 2006, Shipman & Goodwin undertook a series of initiatives to better analyze the firm’s profitability and key metrics on collections and billing, enabling them to get a better understanding of the legal industry’s changing needs. However, gaining a high-level view of collection activity data remained a cumbersome process, which made it difficult for firm management to quickly access some of the information they required, such as managing staff workload and examining collections data in a global view.

In anticipation of the new Collections module, Shipman & Goodwin also determined that the timing was right for an overall system upgrade to Aderant Expert 8.0 SP2. The firm went live with the upgrade and new module the second week of September and have been exceptionally pleased with their increased functionality.

“With the new module, the views are fantastic,” commented Linda Buckland, director of accounting at the firm. “Now I can see what my team is currently working on, where I may need to push them and what they may have missed. Before, we had to go in and out of different parts of the system, getting all the pieces and pulling them together manually. Now, with the integration with Microsoft Outlook and Expert Imaging, what used to take us five, six, even ten steps can be done in a single click. It’s very seamless and efficient.”

Mike Barry, executive vice president of strategy and product at Aderant commented, “The collections process is of growing importance to firms of all sizes and across all regions, which is why Aderant dedicated development resources to create a state-of-the-art Collections module. I am pleased Shipman & Goodwin is already realizing value from the new module.”

Aderant has enjoyed a 20-year partnership with Shipman & Goodwin, which has been an active participant in the early adopter program over the years, including beta testing the original version of CMS, now Aderant Expert. In addition to Expert, the firm has been utilizing Redwood Analytics since 2007, which was acquired by Aderant in early 2014.

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About Aderant
Aderant, headquartered in Atlanta, is a global provider of comprehensive business management software for law and professional services firms. With a 35-year history as a global industry leader, Aderant supports 3,300 clients in more than 30 countries. Its clients represent 70 percent of the world’s largest firms and 86 percent of the Am Law 200 across all segments of the legal market. Among these clients, Aderant has maintained a combined customer retention rate of more than 95 percent. Aderant’s complete suite of solutions includes: business development, calendar/docket matter management with built-in court rules, client relationship management (CRM), practice and financial management, time and billing, case management, document management, and business intelligence. Aderant helps firms more effectively and profitably manage, grow, and protect their businesses. More information is available at http://www.aderant.com. Twitter: #Aderant @Aderant / LinkedIn: http://www.linkedin.com/company/aderant.

Aderant, Aderant Expert, the Aderant logo, Expert, and Redwood Analytics are trademarks of Aderant Holdings, Inc. Other brand and product names are trademarks or registered trademarks of their respective owners.

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