Tulemar Luxury Resort's Personal Concierge Staff Undergoes Intensive Preparations for Upcoming Season
Manuel Antonio, Costa Rica (PRWEB) December 04, 2014 -- Tulemar Vacation Homes is a 33-acre gated resort in the heart of Manuel Antonio, Costa Rica with a collection of over 45 unique accommodations, ranging from rustic bungalows to luxurious private villas. The resort offers five star amenities, including four resort pools, two hiking trails, a secluded beach with warm tropical waters, and first-class customer service.
“Customer service is very important to us; it is ties together all of these wonderful amenities we have to offer at Tulemar and makes the resort the total package,” says Mauricio Jara, personal concierge manager at Tulemar Vacation Homes. “As we have steadily continued to increase our occupancy and our ratings on TripAdvisor, we anticipate even more growth this upcoming season. Along with this, we continue to do over and above what is expected in order to provide the exceptional customer service that delights our guests.”
High-season in Costa Rica typically begins around Thanksgiving and continues until May. Tulemar’s personal concierges take advantage of low season months by preparing for the season ahead. A personal concierge at Tulemar begins their relationship with a client via email or phone from the moment a reservation is made, assisting in making arrangements for transportation, tours, dining options, and answering general questions. “We want our guests to have the best experience possible, so we recommend only the top operators in the area. We personally choose them for clients by testing them ourselves and keeping the list fresh,” comments Jara.
Recently, personal concierges zip lined with Canopy Safari, a local tour operator ranked #2 on TripAdvisor for activities to do in the area. Along with this, took a jungle and waterfall tour on the Safari Truck, white water rafting with Amigos del Rio, a sunset cruise with Sunset Sails, and surf lessons with Dante’s Water Sports. These are a few on Tulemar’s list of things to do in Manuel Antonio, all with high rankings on the popular site for travelers, TripAdvisor. The personal concierge staff keeps their recommendations up to date by tasting the area's newest restaurants, and visiting their existing selection consistently.
The team can also arrange meals with the area’s most experienced private chefs, organize a cooking class, surf lessons, Spanish lessons, yoga, photography classes, and more.
For inquiries and availability, visit http://www.tulemar.com or call 1-800-936-9622.
Ashley Johnson, Tulemar Vacation Home Rentals & Sales, http://www.tulemar.com, +1 8009369622, [email protected]
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