Pro General Insurance Goes into Production on One, Inc. Solution

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General Agency is using ProcessOne to improve customer payment experience and provide enhanced data security.

One, Inc., a provider of software products to Property and Casualty insurers, announced today that Pro General Insurance Solutions, a general agency specializing in specialty automobile and youth sports programs, has gone into production with ProcessOne® to manage its payment processing and daily cash reconciliation. Pro General, established in 2013, is located in La Crescenta, CA.

By implementing ProcessOne, Pro General is able to provide a user-friendly billing experience in a data-secure environment for its customers, while streamlining internal processes for their staff through automated payment processing and routing. Additionally, ProcessOne reduced the complexity and cost of PCI DSS Compliance, storing payment data in a safe and secure method that uses tokenization.

“Our focus at Pro General is always on our policyholders and agents, and how we can best serve them. We are experiencing tremendous growth, and going into production with ProcessOne means improving our level of customer service to each one,” said John Crispi, President, Pro General Insurance. “The knowledge and professionalism of the One, Inc. team was very impressive and the implementation went extremely well. We feel that this is one of the best business decisions that we have made.”

“We’re excited that Pro General Insurance is up and running on ProcessOne,” said Christopher W. Ewing, President & CEO, One, Inc. “The speed and success of the implementation illustrates our commitment to getting our clients in production so they can quickly recognize the ROI. We’ve enjoyed working with their team and look forward to a long relationship.”

One, Inc.'s suite of enterprise software enables carriers of all sizes to streamline processes and increase efficiency in each area of their organization. Its scalable, cloud-based solutions are engineered to optimize data and provide carrier value. Its InsureOne suite includes PolicyOne™ (policy management), ProcessOne® (payment processing and reconciliation), PortalOne (web-based credit card payment portal), ContactOne™ (interactive voice response), ActivityOne™ (enterprise efficiency), AppOne™ (agency management), SalesOne®(marketing representatives management and CRM software), and DataOne® (business intelligence and reporting).

About Pro General Insurance

Pro General Insurance Solutions, Inc. is a general agency specializing in specialty auto and youth sports programs. Headquartered in La Crescenta, CA, the Company was established in 2013 by insurance professionals with experience in retail, wholesale and the carrier side of the business. Pro General is aligned with various A Rated carriers and independent agents who are licensed professionals in your area. The company offers diverse platforms for specialty auto risks in California and Florida by leveraging their policy management system to ensure competitively priced and properly underwritten risks while detecting and fighting fraud.

About One, Inc.

One, Inc. builds software products that help Property and Casualty insurers replace their legacy core systems and dramatically increase their operational efficiencies and speed to market. Designed to be flexible and scalable, One, Inc. products enable insurers to deliver excellent service, expand markets, and lower operating costs. One, Inc.’s InsureOne Suite provides the core systems used by insurers as operational systems of record. See how One, Inc. is leveling the playing field. For more information, please visit

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Eileen Potter
One, Inc
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