Australian health care organisation chooses StaySafe App to protect Lone Workers in the community

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Keep workers safe in the community - even with poor mobile coverage

Country North South Australia Medicare Local (CNSAML) launched the StaySafe app to ensure their employees are safe when visiting clients in a wide range of locations, including mobile signal blackspots.

Medicare Locals are regional primary health care organisations, set up by the Australian Government to better organise and manage local front-line health services. CNSAML runs a program called Partners in Recovery (PIR) which offers personalised support to clients recovering from severe and persistent mental illness. PIR staff make lone visits to clients over a vast geographical area, including the Outback, so CNSAML needed a solution to keep track of employee safety while they attended and travelled between home visits.

Zieco Skeldon Assistant Manager, Partners in Recovery, explains, “PIR staff work in the community in country areas north of South Australia with a vulnerable and often disengaged target group and so we needed away to monitor staff safety. We chose the StaySafe app because it was the only solution we found in the market that combines all the key safety features out there into one product. We all have work smartphones so an app was a logical choice for us and it has meant that our staff have got to grips with using the app really quickly.

"In particular we like the way that staff start and end their own sessions so they are in control. The ‘add a note’ feature means we know exactly what the employee is doing during the session and allows us to use the app for monitoring travel between locations as well as home visits. The GPS tracking within the Hub is great because it means we can accurately locate employees if they trigger an alert or fail to end their session when expected. This is particularly useful for us as staff sometimes have to travel through mobile blackspots. If this happens the session continues even if the phone has lost signal. The GPS shows their last known location and re-locates them as soon as they are back in range.”

CNSAML worked closely with StaySafe to get the app up and running and say they found the process easy. StaySafe provided CNSAML with pre-populated forms and template documents to make the set up as resource light and quick as possible. They have been so impressed with StaySafe they hope to set up additional Hubs for other areas of the business in the future.

Why StaySafe Business?
Always available – all you need is your smartphone
Global reach – StaySafe app works anywhere in the world
Set up support – we will work with you to get up and running
Reliable tracking – GPS shows last known location when signal fails    
Unrivalled functionality – panic button, GPS tracking, low battery alert, duress pin

StaySafe Business has many applications across a variety of sectors. To find out more about how StaySafe could revolutionise your lone worker safety provision visit

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Don Cameron
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since: 06/2011
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