Wiley CRM Offers Registration Capabilities to Provide Comprehensive Solution

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Enhanced Functionality to Help Continuing Education Units Operate More Efficiently

“We built Wiley Student Relationship Platform to provide schools’ administrative staff with the tools to be more effective so they can focus on more important issues – growing their programs and supporting students.”

Wiley Education Solutions, a division of Wiley, the leading global solutions provider that partners with institutions to support today’s students’ needs at every stage of their educational and professional careers, will soon launch a major enhancement to its student lifecycle CRM, Wiley Student Relationship Platform™.

On January 6, 2015, Wiley Student Relationship Platform will offer a web-based registration and enrollment management system to help institutions better manage the unique requirements of continuing and professional education. The upcoming launch of the Registration functionality will enable Wiley Student Relationship Platform to better provide continuing education units with the technology and services they need to change business outcomes through enhanced operational efficiency.

Wiley Student Relationship Platform is designed to support and enhance continuing education’s business processes by providing a solution that better supports non-traditional learning programs, exists outside (yet integrates with) the primary Student Information System and provides workflow automation and more robust reporting capabilities. The CRM solution provides institutions with the key capabilities needed to run their organizations in the most nimble and efficient way by offering the following integrated modules and enhanced functionality:

  • Marketing & Recruiting
  • Admissions
  • Registration
  • Student Success and Retention
  • Career Services
  • Alumni Relationships

Based on the leading cloud-computing platform, Salesforce®, the solution is infinitely scalable and reduces reliance and impact on the institution’s IT infrastructure.

“We built Wiley Student Relationship Platform to provide schools’ administrative staff with the tools to be more effective so they can focus on more important issues – growing their programs and supporting students,” said Wiley’s Managing Director, Craig Pines. “By combining the technological strength of Salesforce with our own practitioner experience from supporting over 40 higher education institutions, I believe we have created a solution that allows schools to grow their enrollments, increase productivity, and improve their bottom line by providing their prospective and current students with high quality, self-service capabilities.”

Wiley Student Relationship Platform allows schools to utilize the entire CRM solution or start small by tackling their biggest problems first—whether that’s marketing and recruiting, admissions, registration, or retention—with the confidence that all systems can be integrated as their needs change.

About Wiley Education Solutions
Wiley Ed Solutions uniquely understands the process of designing and implementing innovative learning experiences and comprehensive solutions that address today’s higher education challenges. Through trusted collaborative relationships, we provide content, technology, services and insights that support our education partners to achieve improved institutional performance and learners to achieve their goals. For more information go to http://www.WileyEdSolutions.com

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Ron Sammons
Wiley
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