(PRWEB) December 15, 2014
Learning to use the desktop alert software just got easier with the announcement that DeskAlerts has integrated a beginner’s guide into its internationally used product. At its core the feature is designed to help new users develop a better understanding of DeskAlerts software and familiarize themselves with the platform’s unique interface. This ensures that every user can maximize the full potential of the internal communications solution.
DeskAlerts is used by an extensive portfolio of clients operating in a range of different sectors. Yet regardless of the industry new users will still encounter the same stumbling blocks when learning to use the software. The beginner’s guide has been integrated to address universal issues and ensure that every DeskAlerts user enjoys the speed and efficiency that the software is renowned for.
Anton Vdovin, Project Manager at DeskAlerts said, “Like all software DeskAlerts has its own operational system. For users that aren’t familiar with how the platform works learning to use the software can take some time. To help speed up the process we’ve integrated an easy to read beginner’s guide into every product. It’s our way of making sure that every one of our users enjoys a seamless experience and the complete confidence to utilize every feature that DeskAlerts has to offer.”
Designed to educate, inform and simplify the user experience, the all new beginner’s guide is set to emerge as the inaugural stop for any new DeskAlerts publisher. Written by DeskAlerts software engineers, the guide is packed full of useful information which covers all aspects of using the globally used internal communications software.
One of the most helpful sections of the beginner’s guide covers the ins and outs of the control panel menu. This is one of the main areas in which new users struggle, particularly for those who have extensive permissions. The beginner’s guide is designed to offer new publishers a concise overview of the control panel menu and how to use the various features and functions. In a matter of minutes new publishers should be equipped with the knowledge and confidence to navigate the DeskAlerts interface with ease.
Sending content is another primary task covered in the newly published guide. DeskAlerts is designed to fast-track internal communications however without adequate training this benefit can be significantly jeopardized. The beginner’s guide offers new users a comprehensive overview of how to create and send content in the most efficient manner possible.
Another key area covered in the guide is how to manage alerts. Topics covered in the alert management section include scheduling, utilizing SMS function, emailing content, RSVPs, drafting and resending. After completing the beginner’s guide tutorial new users will be armed with the skills to effectively manage alerts and utilize the full range of options.
Customized statistic generation is one of DeskAlerts’ most valuable features yet for some users it is also one of the most complicated to use. For this reason the beginner’s guide includes a dedicated section which encompasses all aspects of statistic retrieval. This includes summaries on sent and scheduled staff alerts, overviews of user information and how to view and analyze survey results.
As well as helping new users master DeskAlerts software the beginner’s guide is also a valuable tool for long-term users wanting to refresh their memories or gain an enhanced understanding of a certain feature. Rather than waste time with trail and error or seeking out the help of a fellow employee, users can simply refer to the comprehensive beginner’s guide. This will ease frustration, save time and ensure that employees remain as productive as possible.
“One of our core values is a commitment to customer satisfaction and we’re certain that the integration of a beginner’s guide will greatly enhance the overall user experience. Whether users are technology novices or desktop gurus the guide is on-hand to help users master every feature DeskAlerts has to offer,” adds Vdovin
As expected, exploring the beginner’s guide is incredibly simple. New users are taken on a pre-determined learning path which offers demonstrations of how to use various DeskAlerts features. Users wishing to focus on a particular feature can also choose to view a certain section of the beginner’s guide.
To find out more about DeskAlerts and how its internal communications software is helping workplaces reach their full potential, visit the website at: http://www.alert-software.com
About DeskAlerts: DeskAlerts is the alert software that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving communications and productivity with a more efficient communication strategy than traditional email alone. View the DeskAlerts video to find out more.