POS Software Evaluation Center from Technology Evaluation Centers (TEC) Revamped to Reflect Current Challenges in Retail Management

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Cloud, mobile, and other pertinent features for today’s retailers has been added to TEC’s POS software evaluation center for retail management.

Today's POS software helps retailers make the overall consumer experience faster, easier, and better.

Today's POS software helps retailers make the overall consumer experience faster, easier, and better.

“With the right POS and analytics reporting systems in place, any retailer has the opportunity to significantly enhance their customers’ experience, no matter where they prefer to shop,” said Aleksey Osintsev, Senior Research Analyst at TEC.

Perhaps no other industry has been impacted by the rapid advancements in technology as much as the retail industry. The proliferation of devices and touchpoints has changed the way consumers shop, both in-store and online—referred to in the industry as “omnichannel” retailing. With multiple channels and platforms for consumers to perform transactions on, point-of-sale (POS) systems can no longer simply support in-store transactions but must act as a unified transactional engine. The TEC Point-of-Sale (POS) Software Evaluation Center has been revamped with features and functionality to reflect the current reality of retailers.

To stay competitive in today’s reality, most retailers need to rethink their strategy—this will likely include a major shift in budget from focusing on in-store operations to overall IT spend to be able to address the overall shopping experience of an omnichannel consumer. More specifically, retailers would need to consider upgrading or even replacing their traditional POS system to one that unifies the transactions from across all channels, including in-store, mobile, and e-commerce. Additionally, equipping in-store personnel with mobile POS devices could significantly enhance the service they are able to offer customers browsing in their store.

The technological advances have introduced challenges to retailers but they also afford the opportunity for retailers to make the overall consumer experience faster, easier, and better, and to deliver more services and functions to shoppers no matter where they prefer to shop. Now more than ever, retailers have access to a significant amount of data that can provide valuable insight on consumer buying behavior. To leverage all this data, retailers need data collection, analysis, and reporting tools—all of which are typically part of retail management software solutions on the market today.

“With the right POS and analytics reporting systems in place, any retailer has the opportunity to significantly enhance their customers’ experience, no matter where they prefer to shop,” said Aleksey Osintsev, Senior Research Analyst at TEC.

The revamped software evaluation center includes general retail management solutions, applicable to most retailers, which include more features and functionality to meet the current demands of the industry. Most notably, cloud deployment and mobile functionality have been added, along with advanced capabilities in core areas such as price management and inventory management. Check out the TEC Point-of-Sale (POS) Software Evaluation Center for free today.

For more information about TEC's software evaluation and selection services, call +(1)514-954-3665, ext. 404, or e-mail selectionservices(at)technologyevaluation(dot)com.

About Technology Evaluation Centers Inc. (TEC)
Technology Evaluation Centers (TEC) is a software advisory firm helping private and public sector organizations around the world make informed enterprise software decisions—saving time, money, and heartache. The online Evaluation Centers, containing IT research and extensive software models that catalog vendors’ support for thousands of enterprise software features and functions, are the leading resources for IT decision makers around the world. By combining the online evaluation centers and providing onsite personalized advisory services, TEC has developed its offerings and solidified its unique position operating in the cross-section of the software consulting, analyst, and research markets.

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