Horizon Blue Cross Blue Shield of New Jersey introduces 24/7, no-cost “telehealth”

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Horizon BCBSNJ has created Horizon CareOnline, a telehealth benefit that offers access to a board certified, licensed doctor online 24 hours a day, seven days a week

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Horizon recognizes that there are times when individuals cannot get to a doctor quickly or easily when they get sick, so Horizon CareOnline will go a long way to adding convenience to receiving care from a licensed physician.

As part of an ongoing commitment to improve its members’ health care experience through innovation and technology, Horizon Blue Cross Blue Shield of New Jersey has created Horizon CareOnline, a telehealth benefit that offers access to a board certified, licensed doctor online 24 hours a day, seven days a week – and no appointments needed.

“Horizon recognizes that there are times when individuals cannot get to a doctor quickly or easily when they get sick, so Horizon CareOnline will go a long way to adding convenience to receiving care from a licensed physician,” said Christopher M. Lepre, Senior Vice President, Market Business Units, Horizon BCBSNJ.

Horizon CareOnline is available at no cost share to individual policy holders -- and family members on their policies -- who purchase Horizon products through the Federal Marketplace (Healthcare.gov) or directly from Horizon BCBSNJ. The service is offered through American Well, a market leader in telehealth. Beginning January 1, 2015, members can access Horizon CareOnline on their laptop or desktop computers by signing up at Horizon.Amwell.com, or calling 1-855-818-DOCS (3627). Smart phone and tablet users can enroll by downloading American Well’s free Amwell app from the ITunes Store or Google Play. Members are then able to select from a list of doctors, including Spanish-speaking physicians, for their virtual visits. Doctors on Horizon CareOnline for BCBSNJ members are Board Certified and NJ licensed and credentialed.

“Horizon Blue Cross and Blue Shield of New Jersey is bringing healthcare home to members,” said Roy Schoenberg, CEO of American Well, “We are proud to collaborate in this mission.”

Horizon CareOnline is one of many ways that Horizon BCBSNJ is making health care more convenient through technology. For more than a decade, Horizon BCBSNJ has offered members a 24/7 registered nurse phone service. Members on the go can also use Horizon BCBSNJ’s mobile app, which allows users to create a virtual ID card, review the status of a claim, find a network physician and access other health insurance benefits.

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About Horizon Blue Cross Blue Shield of New Jersey
Horizon Blue Cross Blue Shield of New Jersey, the state’s oldest and largest health insurer is a tax-paying, not-for-profit health service corporation, providing a wide array of medical, dental, and prescription insurance products and services. Horizon BCBSNJ is leading the transformation of health care in New Jersey by working with doctors and hospitals to deliver innovative, patient-centered programs that reward the quality, not quantity, of care patients receive. Learn more at http://www.HorizonBlue.com. Horizon BCBSNJ is an independent licensee of the Blue Cross and Blue Shield Association serving more than 3.7 million members.

About American Well
American Well is a telehealth services company that brings healthcare into the homes and workplaces of patients. The Company's web and mobile telehealth platform connects patients and clinicians for live, clinically meaningful visits through video, supplemented by secure text chat and phone. American Well and Amwell are trademarks of American Well Corporation in the United States and other countries. All other trademarks used are the property of their respective owners. For more information, visit http://www.americanwell.com.

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Thomas Vincz
Horizon Blue Cross Blue Shield of New Jersey
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