Don’t expect a customer to promptly pay if the only time you speak with them is when the payment is due, or you are always changing your payment terms.
Atlanta, GA (PRWEB) January 14, 2015
C2C Resources, an Atlanta-based commercial debt collection agency, released a how-to guide today to help businesses increase their 2015 receivable conversion rates. The company strongly believes that businesses need to establish internal procedures for their payment and collection processes to increase their chances of timely customer payments.
Todd Tinkler, President of C2C Resources, thinks there are three main transformations that businesses need to make if they are struggling with their receivable conversion rate year after year:
1. Continuous communication with clients throughout the year
Tinkler suggests sending out regular company newsletters, visiting client offices and calling or emailing before invoices are due to provide a friendly reminder. Businesses can better monitor their accounts and be more aware of warning signs of financial trouble.
2. Clear and consistent payment terms
If a payment term is misunderstood between the company and customer, it could slow down the payment cycle. Always be clear concerning the payment terms before the order is placed.
3. Obstacle-free payment options
This requires companies to review their processes and determine how to make it easier for customers from inception to payment.
“2015 continues the trend of the customer-centric approach to business,” said Tinkler. “You need to set your business up for success,” continued Tinkler. “Don’t expect a customer to promptly pay if the only time you speak with them is when the payment is due, or you are always changing your payment terms. You need to remove any and all obstacles for your client.”
For more discussion on the topic, visit the recently released C2C Resources blog: http://www.c2cresourcesblog.com.
About C2C Resources:
C2C Resources is a global Commercial Debt Collection agency headquartered in Atlanta, Georgia. The company collects commercial debt on behalf of their over 25,000 clients and is considered one of the top agencies in the country. The executive team at C2C brings more than 60 years of experience helping businesses collect their accounts receivable.
C2Cs powerful combination of Profit Maximizer, InfoMax Collection System, and Legal Forwarding Edge, can help your company be more effective with your own in-house collecting and maximize recovery of accounts turned over for collection.