Visionary in 2014 Gartner Magic Quadrant for Field Service Management
McLean, VA (PRWEB) December 31, 2014
ServicePower Technologies Plc (AIM: SVR), a market leader in field management software, today announced it has been named by Gartner as a Visionary in the 2014 Magic Quadrant for Field Service Management, 22 December 2014 by William McNeill, Michael Maoz and Jason Wong, for what the company believes is a positive endorsement of the investment and innovation in the product platform and increased client footprint.
Visionaries, according to Gartner, “display technology or business model innovation, including the Nexus of Forces, and may influence or will soon influence the direction of the FSM market.”
ServicePower understands the field service market today with the decades long enterprise experience, plus the latest innovations in M2M, and the intelligent scheduling and mobile technologies required to achieve the highest levels of productivity and customer service, while minimizing schedule cost.
Recent product innovations enable field service organizations to evolve from reactive, repair based methodologies to proactive, predictive business models using M2M data, and both employed and third party contractor labor, to meet customer demands and create brand loyalty. Cutting edge HTML5 mobile technology, M2M Connected Services and Smart Scheduling Broker, new partnerships with software and services providers, flexible pricing and deployment options, and full field service process outsourcing to ServicePower's team of field service experts, have created organic growth opportunities and strengthened our pipeline.
Enhanced localization of the product platform and the ability to deploy the products with any customer engagement application enables ServicePower to extend its presence to areas outside of North America and Europe, and drive value for our customers. At the same time improved go to market and implementation capabilities are driving both brand awareness, pipeline, and the ability to execute new business successfully, on time and on budget, while creating long term relationships with our clients to support their evolving field service operations.
Marne Martin, CEO of ServicePower, commented, "ServicePower has worked very hard this past year on our products and team and it is fantastic to be recognized as a Visionary on the Magic Quadrant for Field Service Management. We feel this positive move validates our investment in our platform and increasing global footprint. 2015 will be an exciting year for ServicePower and we look forward to continuing to influence the future of field service for enterprise customers.”
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
ServicePower, the acknowledged leader in Optimization Technology, provides an innovative global, fully mobilized field service management software platform used by field service organizations such as Assurant Solutions, Mitsubishi, Farmers Insurance, AIG Warranty and Pitney Bowes to improve productivity and efficiency, intelligently schedule appointments, SLA and complex jobs, as well as parts. Our platform focuses on solving fundamental field service problems with patented routing optimization, M2M connected services, 3rd party dispatch and warranty claim payments, cutting edge mobile technology, robust business intelligence and asset tracking.
ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information please visit http://www.servicepower.com