Home Security Company Receives ADT Award for Highest Customer Satisfaction

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ADT Presents SecurityAlarmNow Awards for Customer Satisfaction and Excellence as a Top Ten Dealership

CEO of the Home security company accepts the award for the #3 ADT Dealership.

CEO of the home security company, Mike Melton, accepts the Top 3 ADT Dealer award.

Being best in class in all three major areas is a true testament to our team and what we are building here. – Mike Melton, Co-Founder and President of SecurityAlarmNow and ClearCall Solutions.

SecurityAlarmNow, a ClearCall Solutions Company and a leading ADT dealership, announced that ADT Corporate has presented them with three new awards. SecurityAlarmNow is:

  • #1 on the Customer Obsession Index- JD Power & Associates award for best at servicing customers and highest customer satisfaction (even better than ADT corporate)
  • #1 fastest growing ADT Dealership in the nation
  • #1 in Customer Attrition out of the top 10 ADT Dealerships nationwide

SecurityAlarmNow is growing quickly without compromising customer satisfaction or service, which is a truly special feat. The award was presented to ClearCall Solutions by ADT representatives at a company-wide meeting, held in ClearCall Solutions corporate offices on December 10, 2014. The event recognized all of the contributions SAN has made in the home security market.

“I am very proud of our team and the awards we have just received. It is very unique to not only be the fastest growing ADT dealership, but in addition to this, to have the highest customer satisfaction ratings, and the lowest customer attrition. It is very difficult to be #1 in all three of these categories. Being best in class in all three major areas is a true testament to our team and what we are building here,” said Mike Melton, Co-Founder and President of SecurityAlarmNow and ClearCall Solutions.

The home and security company has continually demarked itself by the quality of its customer service. First launched in 2007, SecurityAlarmNow has contributed to increasing the sales of ADT home security systems thanks to its sustainable business practices and sales team. SAN continues to work towards expanding its market reach in pursuit of their goal to become the #1 ADT Dealer in the nation.

About ClearCall Solutions:
ClearCall Solutions is a national leader in direct response marketing and sales, specializing in business-to-consumer acquisitions for Fortune 500 companies. They use innovation and their entrepreneurial spirit to grow their business units to achieve high volumes of inbound sales. Their partnerships with Fortune 500 companies are a winning formula that results in healthy, long-lasting relationships. Their core competencies are direct response marketing, business analytics, sales, call center operations, and product fulfillment.

ClearCall Solutions is the parent company to SecurityAlarmNow, an ADT home security dealership, DISHdirect, a DISH authorized retailer and American Cornerstone Insurance, an Arizona based company that sells car insurance plans, as well as providing new customers with a quote in just minutes.

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Jacquelyn Atchison
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ClearCall Solutions
since: 06/2012
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