Our emergency teams work hard to provide high quality care and an excellent patient experience. - Wayne Ferch, president and CEO of Adventist Health/Central Valley Network
Hanford, CA (PRWEB) May 07, 2014
Adventist Medical Center - Hanford has been named a recipient of the Women’s Choice Award as one of America’s Best Hospitals in Emergency Care. Each year, there are more than 125 million emergency room visits in the U.S., with about a fifth of them being children under the age of 15. Emergency departments continue to be an essential part of the healthcare system as they provide fast, life-or-limb saving care to millions each year.
The Women’s Choice Award is the only distinction that identifies the nation’s best healthcare institutions and signifies Adventist Medical Center – Hanford’s commitment and passion for creating an extraordinary healthcare experience for women and all patients. The Women’s Choice Award is also the lone recognition program that measures against the needs and preferences of women. Of the seven core measures reported by emergency departments to the Centers for Medicare and Medicaid Services (CMS), women rate “door to diagnostic time” or in other words, “door to doctor,” as the most important criteria when selecting an emergency room. The least important reported measure is the total time before leaving the emergency room.
“The award is based on robust criteria that consider patient satisfaction, clinical excellence and what women really want when it comes to treatment and a quality hospital experience,” says Delia Passi, CEO & founder of WomenCertified, home of the Women’s Choice Award. “Adventist Medical Center - Hanford not only performed well clinically with regard to emergency care measures, but they also have a high recommendation rating, which is very important to women when it comes to health related decisions.”
Hospitals earning the Emergency Care Award consistently rank in the top 25 percent of the 3,600 hospitals reporting on their emergency department’s performance to the Centers for Medicare and Medicaid Services (CMS). The seven measures CMS publicly reports relate primarily to the amount of time taken in the ER such as time for diagnosis, medication and admission to the hospital; and are weighted according to the priorities of women surveyed. A hospital can be eliminated from the award if they fall outside the 25th percentile for two or more of the seven measures, depending on their importance. The award is also limited to those hospitals with a solid recommendation on Hospital Consumer Assessment of Healthcare Providers and Systems.
“Our emergency teams work hard to provide high-quality care and an excellent patient experience,” said Wayne Ferch, president and CEO of Adventist Health / Central Valley Network, which includes Adventist Medical Center-Hanford. “The average time to see an emergency physician or provider averaged just 22 minutes in March 2014.”
As the collective voice of female consumers, the Women’s Choice Award provides women with recommendations they can trust, from other women.
“Our mission is to reduce the risk for women and their families so they can make smarter healthcare choices,” added Passi. “We have found that recommendations are the single most important consideration used by women in selecting a hospital for themselves and their family. By helping women know which hospitals in their area provide the best critical care, we are able to help them make better decisions, especially when it comes to emergency situations.”
ABOUT ADVENTIST MEDICAL CENTER - HANFORD
Adventist Medical Center – Hanford is part of Adventist Health, a faith-based, not-for-profit integrated health care delivery system serving communities in California, Hawaii, Oregon and Washington. Our workforce of 28,600 includes more than 20,500 employees; 4,500 medical staff physicians; and 3,600 volunteers. Founded on Seventh-day Adventist health values, Adventist Health provides compassionate care in 19 hospitals, more than 220 clinics (hospital-based, rural health and physician clinics), 14 home care agencies, seven hospice agencies and four joint-venture retirement centers. We invite you to visit http://www.MyAHER.com for more information on our hospital’s emergency care.
ABOUT THE WOMEN’S CHOICE AWARD
The Women’s Choice Award sets the standard for helping women make smarter choices by collectively identifying the brands, products, and services most recommended and trusted by women - those that deliver a customer experience worthy of their recommendation. Awards are based on surveys of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women versus men. As the leading advocate for female consumers, WomenCertified Inc., home of the Women’s Choice Award, created the first national award based on the ratings and preferences of women to provide them with a collective voice. Women can make their preferences heard and be part of the mission toward a million voices strong by visiting the Women’s Choice Award’s official website and joining the network.