Richmond, Va. (PRWEB) January 02, 2015
Recognize that little things matter. Use the telephone. Ask why and build the right team.
Those are the small business tips Steve Sadler, CEO of Allegiancy, a Richmond, Va.-based commercial real estate asset management firm, published this week in the latest edition of its blog. The tips top what Sadler said should be among the top resolutions for small businesses in 2015.
"As the year comes to an end, it’s a natural time to reflect on where your business has been, and where you want it to go. It’s also a good time to ask...what am I trying to achieve, and why?" Sadler wrote. "With those thoughts in mind, here are a few things I’ve learned from running our company."
Recognize that little things matter.
"It matters that you answer your phone," Sadler wrote. "It matters that you return phone calls right away. It matters that the thing you say on Monday is the same thing you say on Thursday."
Use the telephone.
"A phone call is in every way as efficient as an email. And nobody else is using it," Sadler wrote. "If an investor writes me an email: I could forward that email to someone on my staff to handle — that’s a reasonable thing to do. Or I could email my reply to the investor. Or I could pick up the phone and call him. In terms of time, email and phone are almost identical. But in terms of the impact when I phone the person, it’s easily 100 times more valuable."
Focus on having the right people.
"Jim Collins, who wrote “Good to Great” and “Built to Last,” said, 'You get the right people on the bus, and good things start to happen,'" Sadler wrote. "I absolutely believe that if you get people involved who are of good will and bright, capable and motivated, it almost doesn’t matter what the original plan was. It’s about what you will create together. The value of a plan is only that you’ve been thinking about it and are now better able to react to what actually happens."
Always ask why.
“Why?” Sadler wrote. Because it's "important."
Allegiancy, manages commercial properties that have outperformed their peers by 45 percent since 2006. The company has more than $300 million in assets under management and delivers clients attractive returns and profitable, hassle-free investments in commercial real estate.