MedicAlert Foundation Delivers Action Plan to Adapt to a Changing Marketplace

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MedicAlert® to Realign Resources to Focus on Delivering Core Services of Charity’s Mission

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MedicAlert Foundation, based in Turlock CA., announced today that it will be reducing its workforce and realigning resources and services to better focus on its core mission of protecting and saving lives by serving as the global information link between members and emergency responders during medical emergencies and other times of need. Under the direction of its senior management team, and Board of Directors, MedicAlert has created an action plan to better align the Foundation’s resources to the core service it provides to millions of MedicAlert customers around the world. This action plan comes on the heels of a complete business review that demonstrated a need for the Foundation to better adapt to the peaks and valleys of the business cycle and the evolving needs of its members, affiliates and partners. The actions represent the Foundation’s desire to be proactive in making adjustments deemed necessary to operate in a more cost effective manner and compete more effectively in a changing marketplace with significant new competition.

"MedicAlert Foundation is embarking on its 59th anniversary in 2015" said Dan McCormick, Interim CEO; "We are constantly making decisions to improve the cost and quality of our services. The totality of decisions made today, while significant, will enable MedicAlert to sustain and improve upon the important work it does around the world now and in the future."

Effective January 5, 2015, the decision was made by MedicAlert to significantly reduce its expenses, including its workforce. The Foundation's action plan is comprehensive in nature and involves both non-labor and labor expense reductions. These decisions were deemed necessary in order to effectively manage expenditures consistent with current marketplace realities. These changes will also better enable MedicAlert to increase focus on its core mission.

"We place great value on our employees and the work they do on a daily basis for our customers," says Calvin Bland, Board Chair, "therefore, we wanted to do everything we could to make this difficult transition as heartfelt and compassionate as possible." Bland notes that the Foundation's Board of Directors has been involved in the review process. Severance packages, including resume development support and job placement assistance, were provided to all affected employees.

By taking appropriate action now the Foundation believes it will be better prepared to navigate the fast paced change occurring in the healthcare marketplace. These changes will also allow the Foundation to be more responsive to the continually evolving needs of members, stakeholders and affiliates.

About MedicAlert Foundation International
Established in 1956, the nonprofit charity MedicAlert Foundation pioneered the use of medical ID products and delivers the most dependable, responsive, and trusted Emergency Identification and Medical Information Network. MedicAlert provides the functionality of an e-health information exchange through an innovative combination of a unique patient identifier linked to a personal health record and a live 24/7 emergency response service. MedicAlert Foundation International medical ID products alert emergency personnel to a member’s primary health conditions, medications or other critical information. In addition to its 24-hour emergency response service, MedicAlert Foundation International also provides family and caregiver notification so that members can be reunited with their loved ones. Visit http://www.medicalert.org for more information.

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Jillian Price
@MedicAlert
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