We recently completed our first CUCM IVT self-test in the Cisco DevNet SB IVT lab. Comprehensive lab documentation, an enhanced test plan, and an intuitive user interface made navigation within the lab environment very straight forward.
Schaumburg, IL (PRWEB) January 06, 2015
ISI Telemanagement Solutions, Inc., a leading provider of communication management solutions, has been certified for their call accounting solution, Infortel Select, by Cisco for Cisco Unified Communications Manager v10.5.
Being certified by Cisco demonstrates the dedication by ISI to stay current with industry trends, and strive for overall compatibility within the Cisco ecosystem. In particular, this certification was completed using Cisco’s new DevNet Sandbox IVT Lab.
“We recently completed our first CUCM IVT self-test in the Cisco DevNet SB IVT lab. Needless to say, the process was a success,” says Kathy Learnan, Director of Product Development with ISI Telemanagement Solutions, Inc. “One of the big advantages of conducting the self-test was the flexibility to set our own schedule. Lab staff members were readily available, and had the knowledge needed to quickly respond to our questions and concerns. Comprehensive lab documentation, an enhanced test plan, and an intuitive user interface made navigation within the lab environment very straight forward. The addition of expected results to each call scenario description enabled us to quickly verify our results. We will definitely be using the DevNet SB IVT lab for our future certification testing.”
For more information on this certification, visit http://www.isi-info.com.
ISI's Solutions portfolio brings together time-proven technologies for the management of unified communications through wireless and landline Call Accounting & Reporting, Telecom Audit & Optimization, Collaboration Recording (Voice, Video, Instant Message, Screen Capture), Invoice & Inventory Management, Wireless Management, Workforce Management, and Speech Analytics. ISI's facilities, processes, and data security comply with ISO 9001:2008, SSAE 16, HIPAA, Safe Harbor and other important standards.