VOLT Lighting passes cost savings along to lighting professionals and their customers.
Tampa, Florida (PRWEB) January 12, 2015
VOLT® Lighting announced today the addition of a new support team dedicated to the company's contractor customers. The new team provides an extra level of support to these professional landscape lighting designers.
A manufacturer of low-cost high-performance lighting products, VOLT® is already well known for its extraordinary customer service and support. As a Google Trusted store, the company earns the highest customer service ratings of any online lighting company. Google gives VOLT® ratings of 99.9% for "escalation-free orders" and 98% "on-time shipping" and an average shipping time of 1 day.
This emphasis on customer service is only one of the reasons for VOLT® Lighting's success in the outdoor lighting industry. The company is also well known for its production of premium quality landscape lighting products offered at prices far lower than distributor-based lighting manufacturers. VOLT® can offer lower prices because it designs, manufacturers, and distributes its own products - and it performs each step with world-class execution. This is an extremely efficient and streamlined approach that conserves resources and eliminates waste - a strategy that passes cost savings along to lighting professionals and their customers.
Steve Parrott, VOLT® Lighting Communications Director, comments on the evolution of the new Dedicated Contractor Support Team, "Since its inception, VOLT® recognized the need to provide real-time live support to their customers. Purchasing a landscape lighting system can seem complicated and first-time buyers have a lot of questions, so VOLT created a phone support line available 7 days a week. This phone line is staffed by a team of lighting specialists well trained to answer questions from a broad range of do-it-yourselfer and professional customers. The addition of a dedicated team just for professionals was added to give them that extra level of support to address their specific business needs."
VOLT® is a distinctive manufacturer in the professional lighting industry in that it is extremely successful in both the consumer and professional markets. Whether the customer is a determined do-it-yourselfer or a landscape lighting professional, both groups receive highly effective and accessible customer support.
About VOLT® Lighting
Based in Tampa, Florida, with East- and West-Coast distribution centers, VOLT® Lighting manufactures low-cost, high-performance indoor and outdoor lighting products. For more information go to http://www.voltlighting.com.