Ingate Systems and eTechHelp Successfully Integrate Cisco and Microsoft Office 365 Cloud Environments for North Central Texas Council of Governments

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Ingate and eTechHelp have successfully integrated the different enterprise UC environments of North Central Texas Council of Governments (NCTCOG) with Microsoft Office 365 online in the cloud. The UC environments were Cisco Unified Communications and Microsoft Exchange Online.

Ingate SBCs

Ingate SBCs

eTechHelp installed an Ingate SIParator® to achieve this complex SIP communication integration.

Ingate® Systems and eTechHelp, a global technology consulting firm, have successfully integrated the different enterprise UC environments of North Central Texas Council of Governments (NCTCOG) with Microsoft Office 365 online in the cloud. The UC environments were Cisco Unified Communications and Microsoft Exchange Online.

eTechHelp installed an Ingate SIParator® Enterprise Session Border Controller (E-SBC) to achieve this complex SIP communication integration. Since the cloud connection is over the Internet, another key function of the Ingate E-SBC is to protect the enterprise and VoIP/UC solution against theft of service and DOS attacks. The Ingate SIParator also adds privacy by encrypting the SIP signaling and media traffic from NCTCOG’s 14 remote locations that use 900+ Cisco IP phones to Microsoft Office 365/Exchange Online for voicemail and presence.

eTechHelp also installed a secondary SIParator as a failover unit in NCTCOG’s disaster recovery location in the event of a power interruption or PBX failure at the primary location.

“To be able to integrate all systems and services used by NCTCOG and to meet their stringent security requirements, eTechHelp installed the Ingate SBC in this combined Cisco and Microsoft environment on the enterprise LAN and in the cloud,” said eTechHelp President Rich Garboski. “With compatibility to more than 40 PBX platforms and 80+ SIP trunking providers, the Ingate SBC is our ‘go to’ solution to connect SIP globally, to resolve any interop issues with PBX platforms and SIP trunking providers in both small and also larger enterprise environments.”

Interoperability between competing platforms can quickly escalate into a finger-pointing match. NCTCOG worked with eTechHelp to remain platform-agnostic, allowing them to leverage both Cisco UCS as well the Office 365 Exchange Online environment. The next phase of the project will include connecting Lync/Skype for Business.

“Large-scale enterprise migrations to Office 365/Exchange Online need to be seamless. Businesses minimize risk in these migrations by using proven solutions like the Ingate SIParator and a proven technology consulting company such as eTechHelp, a trusted Ingate partner for more than a decade,” said Steven Johnson, President, Ingate Systems.

About eTechHelp
eTechHelp is a global technology consulting firm that provides outsourced consulting, project management, and implementation services for information technology, telecommunications and internet infrastructure to small, medium and enterprise businesses. eTechHelp delivers services online via our websites and offline through onsite consultants in specific geographical markets. For more information visit http://www.etechhelp.com.

About Ingate® Systems
Ingate® Systems develops firewall technology to enable global SIP- and WebRTC-based person to-person communication to provide the best access for telephony, global real-time and unified person-to-person communication for everyone. With a history in security, Ingate offers enterprises, service providers and carriers elegant solutions for SIP trunking and trusted real-time communications beyond the LAN. Ingate products are used by retail companies, financial institutions, industrial firms, government agencies and small-to-large enterprises throughout Europe, Asia and North America. For more information visit http://www.ingate.com.

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Hillary Call, PR Manager

Rich Garboski, President
@IngateSystems
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