Complimentary NetCom Learning webinar on Ensuring Successful Delivery of IT Services provides critical information for IT department success

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The webinar will be beneficial to IT Management, Business Analysts, Project/Program Managers, H/R Managers. Attendees will learn how to prepare a successful & realistic IT development plan

Information technology departments within corporations are now considered strategic business partners and even profit centers as the role of IT continues to change. To create a strategic IT department that participates in business decisions and development, the smooth running of key IT services is critical. NetCom Learning, the experts in business and technology training solutions, is offering a complimentary webinar on Ensuring Successful Delivery of IT Services on Tuesday, January 13, 2015 from 3:00 to 4:00 PM EST. The seminar led by Phil Weinzimer, President of Strategere Consulting and the author of the Strategic CIO, will provide an overview on how the business of IT is changing, why delivering consistently exceptional IT services is critical to an organization's success and how to put in place a process to ensure consistent high quality delivery of IT services. This complimentary webinar should be of interest to anyone involved in IT Management, Business Analysis, Project or Program Managers, and Human Resources

“This important seminar on the delivery of IT services is an excellent opportunity to hear from an expert on the subject of the changing role of the CIO and the information technology department, and gain insights that can have a direct impact on how an organization operates,” said Russell Sarder, CEO of NetCom Learning.

“Before any IT department can take part in business strategy and development, the core business of delivering IT services exceptionally well must be ensured and part of that process is making sure that all IT staff members have the skills they need to do the job,” said Sarder.

In This Session, We Will Cover
» The IT Changing Landscape
» The Importance of Delivering IT Services Exceptionally Well
» A Process for Improving Service Delivery
» Measuring the Business Value of IT Service Delivery
» Q&A with Phil Weinzimer

Benefits of taking technical training with NetCom Learning

NetCom Learning is the most trusted name in both business and IT training and offers top notch instructors with an average of 16 years of experience and vendor approved coursework offering certification preparation for a variety of vendor certifications. NetCom Learning instructors routinely achieve high ratings from their students and possess an average of 20.5 years of experience and a cumulative average of more than 10,500 years' experience in the field of their expertise. Instructors carry an average instructor evaluation of 8.6 out of 9, one of the highest instructor evaluations in the industry. The high quality of training has resulted in over 2,150 testimonials and a 96% customer satisfaction rate with those customers indicating they would recommend NetCom Learning to others.

About NetCom Learning
NetCom Learning is an innovative leader in IT, business and executive training to companies, individuals, and government agencies. Since its inception in 1998, NetCom Learning has trained over 71 percent of the Fortune 100, serviced over 50,000 business customers, and advanced the skills of more than 81,000 professionals through hands-on, expert-led training, with the organization maintaining an average instructor evaluation score of 8.6 out of 9. NetCom Learning was recognized by Microsoft Corporation as its Worldwide Training Partner of the Year and named thrice to Inc. Magazine's list of fastest growing private companies in America. The organization was also recently named to the 2012 Top 20 IT Training Companies by and was named "Company of the Year" by the American Business Awards.

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Bohwa Kim
NetCom Learning
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