Having additional feedback from reviews on Crytico.com will help us to further engage with our customers which will lead to continuous improvement towards our operational excellence.”
(PRWEB) January 13, 2015
Launched in September, 2014, Crytico.com is the only review site with a 100% focus on products and services for people with mobility issues. From consumers who just need a little help getting around to people with severe spinal cord injuries; it serves the entire mobility community. Crytico.com helps consumers easily navigate through the thousands of products available to them by providing manufacturer information as well as peer reviews.
“The customer is at the core of our business and they revolve around everything we do,” said Jeff Brummett, Vice President of Development for United Access. “We understand our role in helping our customers find the freedom and independence they are looking for and we are committed to providing them with the best customer experience each and every time. Having additional feedback from reviews on Crytico.com will help us to further engage with our customers which will lead to continuous improvement towards our operational excellence.”
“United Access has always been at the forefront of consumer advocacy in the mobility industry,” said Monique McGivney, a mobility advocate with Crytico. “17 years ago, United Access had a single location in St. Louis, MO. By living and breathing their mantra, “The customer is always right”, they have grown to 16 locations throughout the Midwest. Companies don’t have that kind of growth if they are not obsessing about their customers, and United Access is a model for other mobility dealers throughout the country. By taking this obsession with their customers one step further by partnering with Crytico, their growth and success will continue to prosper.
Prior to the launch of Crytico.com, consumer reviews were scarce and difficult to find. By bringing thousands of mobility products and hundreds of mobility providers together in one medium, it is a valuable resource for customers in the market for products unique to them. To ensure authenticity, every reviewer on Crytico.com is validated by an independent call center.