But the best part is the outcomes we’ve seen, including year-over-year double-digit increases in patient pay revenue that are not wholly due to industry or volume changes.
Minneapolis, MN (PRWEB) January 15, 2015
Secure Bill Pay, a comprehensive SaaS-based patient payment solution, announced earlier this month that it is fully integrated with Epic’s point-of-service, kiosk and MyChart® applications.
This integration will improve the efficiency of clinic and hospital staff by offering additional revenue cycle management tools and convenient payment options for patients.
With the industry shift to significant patient financial responsibility, typically accounting for as much as 30 percent of total revenues, healthcare providers need a product that maximizes patient pay while minimizing staff burden. Secure Bill Pay encompasses every possible patient payment method into one cloud-based system. This includes credit card and bank account on-file, point-of-service, check scanning and lockbox, online bill pay, mobile-friendly bill pay, automated recurring payments, streamlined management of payments that come via phone or mail, as well as two-click electronic refunding and auto-posting of transactions. “The nice part about Secure Bill Pay is the breadth of tools available to manage the entire patient pay process. But the best part is the outcomes we’ve seen, including year-over-year double-digit increases in patient pay revenue that are not wholly due to industry or volume changes.” said Steve Miller, Director of Business Services at North Memorial Healthcare.
North Memorial Healthcare is a health system comprised of a 648-bed hospital system on two campuses, two Surgery Centers, 18 Multispecialty Clinics in Minnesota and a regional Ambulance and Medical Transportation service in Minnesota and Western Wisconsin. "We have been using Secure Bill Pay for years. Their integration with Epic is simply icing on the cake” stated Miller. “In fact, we believe we will see more patient pay tools coming into our PM/EMR as a result of this integration.”
"Our 98 percent client retention is a sign that we’re providing exceptional service. That is unheard of in our industry" said Karen Hauer, President and CEO of Secure Bill Pay. “Because we specialize in health care payment solutions and have built tools specifically to meet their needs, healthcare software companies see tremendous value in offering Secure Bill Pay to their clients.” says Hauer. Current customers of Epic who wish to utilize Secure Bill Pay as their payment gateway should contact their technical representative or contact Secure Bill Pay directly for more information.
About Secure Bill Pay
Secure Bill Pay was founded under the premise that healthcare providers should be able to process all self-pay transactions quickly and easily. Secure Bill Pay's software-as-a-service solution provides comprehensive payment processing to support behavior that will maximize patient pay revenue. We serve a range of hospitals, clinics and other healthcare providers across the nation with a simple and intuitive system for processing payments, issuing electronic refunds, automated payment plans, maintain secure card-on-file, check scanning and more.
For More Information:
Phone: (866) 610-9601 ext. 201
Marketing Director: Terry Hauer