TMG Health Appoints Karen Andrews as Vice President of Operations Strategy & Performance Improvement

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Business Process Outsourcing Company hires proven strategic planning executive to enhance Operations

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“With the downward pressure on cost in today’s healthcare market, it is imperative to optimize operational efficiencies to better serve our health plan clients,” stated Charles Wayland, Executive Vice President & Chief Operating Officer at TMG Health.

TMG Health, the leading national provider of Business Process Outsourcing solutions to the Medicare Advantage, Medicare Part D, and Managed Medicaid markets, announced today that Karen Andrews has been appointed Vice President of Operations Strategy and Performance Improvement.

She is responsible for leading the development of the company’s strategy and performance improvement plans for the Information Technology and Operations departments. She will also lead the development of data collection, analysis and reporting of key performance metrics to monitor performance trends and identify opportunities for improvements.

“With the downward pressure on cost in today’s healthcare market, it is imperative to optimize operational efficiencies to better serve our health plan clients,” stated Charles Wayland, Executive Vice President & Chief Operating Officer at TMG Health. “Karen’s strategic planning experience and familiarity with the business processes at TMG Health will enable us to enhance the improvement process and achieve the desired results.”

As a contractor for FluidEDGE Consulting, Andrews supported TMG Health for the past year, participating in budget development, project prioritization and resource planning. Prior to her consulting assignment at TMG Health, she served as Regional Vice President of Operations for WellPoint’s Federal Employee Program and Anthem Blue Cross Blue Shield’s Northeast Region.

Andrews holds an MBA in Executive Management from Suffolk University, Boston, Mass. She is a certified Six Sigma Green Belt, Executive Coach and Change Manager.

About TMG Health
TMG Health is the leading national provider of Business Process Outsourcing solutions for Medicare Advantage, Medicare Part D and Managed Medicaid plans. With more than 16 years of experience in providing technology-enabled services to the government market exclusively, our knowledge of health plan processes, regulatory requirements, and the daily challenges plans face within the government market is second to none. Our expertise, coupled with a strong commitment to our Clients’ success, positions us as a trusted partner who can help solve the challenges of today and prepare for those of tomorrow.

TMG Health is headquartered in King of Prussia, Pa. and is a subsidiary of Health Care Service Corporation (HCSC), the largest customer-owned health insurer in the United States and fourth largest overall, operating through its Blue Cross and Blue Shield® Plans in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC’s headquarters is located in Chicago, IL.

Contact:
Kim Rollman
TMG Health
Marketing Coordinator
Phone: 570-903-5198
krollman(at)tmghealth(dot)com                
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Kim Rollman
Tmg Health Inc
+1 (570) 344-9237 Ext: 73180
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