(PRWEB) January 16, 2015
WICR, Inc., chose BuilderTREND for it’s comprehensive feature set, ease of use, mobile capabilities, and the integration of project management modules with both the customer resource management tools and QuickBooks.
“Since we specialize in waterproofing, deck construction and deck repair, you can imagine our growing customer list, as so many homes and condominiums in Southern California have balcony decks. Keeping track of warranty information alone is an enormous task. We knew that by integrating our CRM with our project management solution, and by moving to a cloud-based and mobile solution, we would be able to operate at higher levels of efficiency, while providing superior customer service and support”, says Fred Wanke, WICR founder.
“If we have fast and accurate access to customer job and history information, it not only makes our job easier, it makes things easier for our clients”, says Androniki Bossonis, WICR’s Director of Marketing. “Property Managers, HOAs, and Builders are too busy to keep track of which unit or property is due for warranty maintenance, which ones need routine reseal inspections, etc. The BuilderTREND platform allows us to reach unprecedented levels of customer service by making customer, warranty and jobsite history data available in real time.”
About WICR, Inc., Waterproofing and Decking
WICR, Inc. has been providing waterproofing solutions for roof decks, balcony decks, planters, courtyards, podiums, below tile systems, walkways, pool surfaces and more throughout Southern California, Arizona, and Nevada for over 17 years. We are deck coating specialists as well as deck construction and deck repair experts. WICR provides owners, contractors, project managers, property managers, and HOAs with the peace-of-mind that their deck construction, deck repair and waterproof coating installations are built to last. Dex-O-Tex, MerKote and Westcoat certified. http://www.wicr.net
BuilderTREND is the leading provider of Cloud-Based and Mobile Construction Management Solutions to the Residential Construction Industry. BuilderTREND is utilized by over 400,000 users across the globe.
Contact WICR, Inc.:
Director of Sales and Marketing
WICR Palm Springs:
WICR San Diego: