The Community Roundtable Celebrates Community Managers with Events, Release of New Research

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The Community Roundtable to release Community Manager Handbook with webinar February 4, after Community Manager Appreciation Day events in 5 cities with Higher Logic on January 26. CMAD will also kick off the survey period for The Community Roundtable's 6th annual State of Community Management report.

Community Manager Handbook cover image

The Community Manager Handbook will be released February 4, 2015

We see community management as the future direction of all organizational management, putting these superheroes at the forefront of a wave that is fundamentally changing the relationship between companies, employees and customers.

The Community Roundtable celebrates the critical role of community management in organizations with the release of a new handbook - The Community Manager Handbook: 20 Lessons from Community Superheroes - part of a series of initiatives that begin on Community Manager Appreciation Day (CMAD), on Monday, January 26.

-- Community Manager Appreciation Day events, January 26 --

In honor of CMAD, The Community Roundtable and Higher Logic have teamed up to co-sponsor events in Boston, San Francisco, Atlanta, Milwaukee and Washington, DC on January 26, ranging from lunch discussions to evening celebrations. The events will feature the release of the first element of new research from The Community Roundtable, The Community Manager Handbook: 20 Lessons from Community Superheroes, which features research highlights from TheCR alongside case profiles from some of the most successful community professionals working today.

-- The Community Manager Handbook release, February 4 --

The full release of The Community Manager Handbook will come on February 4 at 2 p.m. ET, in conjunction with a webinar hosed by Higher Logic featuring Rachel Happe, Principal and Co-Founder of The Community Roundtable and a panel of community professionals profiled in the Handbook research.

“We’re excited to bring forward the stories of so many talented managers and community professionals whose work is often highly regarded but underappreciated in organizations,” said Happe. “We see community management as the future direction of all organizational management, putting these superheroes at the forefront of a wave that is fundamentally changing the relationship between companies, employees and customers.”

“At Higher Logic, we have the good fortune of working with talented community managers each day,” said Hunter Montgomery, Chief Marketing Officer at Higher Logic. “We hope this Handbook will provide inspiration for them to bring new strategies to their community efforts.”

-- The State of Community Management 2015 survey launch --

Community Manager Appreciation Day will also feature the launch of the survey period for The State of Community Management 2015, the Community Roundtable’s sixth annual look at the growth and change of organizationally sponsored communities. The research will gather and analyze survey responses from hundreds of community professionals to spot trends and highlight changes in the perception and operation of communities in large and small organizations – and provide community management professionals with a tangible way to contribute to the advancement of the discipline.

To learn more about The Community Roundtable’s plans for Community Manager Appreciation Day and The State of Community Management 2015, visit communityroundtable.com, and to sign up for the February 4 webinar on The Community Manager Handbook, visit higherlogic.com/CMHandbookWebinar.

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The Community Roundtable was established in 2009 as a professional development network for community, social media and social business professionals, providing an extensive array of training, tools, research and advisory services to members and enterprise customers both in and outside of the U.S. TheCR Network gives members access to exclusive connections, events, training and resources, as well as immediate support from TheCR and peers from over 100 organizations in community and social business roles. TheCR’s Community Maturity Model has been adopted by customers worldwide as a framework to start, build and grow communities, and the annual State of Community Management provides in-depth analysis of the growth and maturation of community management.

Our clients come from 100+ organizations, including SAP, Aetna, H&R Block, Walgreens and CA Technologies. To learn more about TheCR Network, advisory services, tools and research, visit http://www.communityroundtable.com or follow us on Twitter at @TheCR.

Higher Logic is an industry leader in cloud-based community platforms, with over 25 million engaged members in more than 200,000 communities. Organizations worldwide use Higher Logic to bring like-minded people all together, by giving their community a home where they can meet, share ideas, answer questions and stay energized.

Higher Logic aims to empower relationship building and foster community evolution, which we believe are the fundamental elements to the long-term relevance of any organization. There’s no denying the power of community—by fostering its growth, you can open up a world of possibility. Tap into the power your community can generate for you. Learn more at higherlogic.com.

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Ted McEnroe
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