This is a tremendously exciting time for Jancyn as we continue to grow and evolve with more services and mystery shop offerings. The acquisition of Shoptalk is just one more step of growth for us.
San Jose, CA (PRWEB) January 19, 2015
San Jose based Jancyn Evaluation Shops, with 35 years of experience in the mystery shopping marketplace, is pleased to announce their acquisition of Shoptalk Service Evaluations. This procurement was effective on the 1st of this year and brings about the merger of two leaders within their industry. Shoptalk specializes in property management performance evaluations whereas Jancyn is an all-service mystery shopping company with a top rated division in the property management sector.
According to Vicki Dempsey, VP of Sales & Marketing for Jancyn, “This is a tremendously exciting time for Jancyn as we continue to grow and evolve with more services and mystery shop offerings. The acquisition of Shoptalk is just one more step of growth for us. It provides the opportunity to offer more companies our leasing agent performance evaluations, a highly effective tool in creating and maintaining a professional training program.
The former owner of Shoptalk, Joyce Bica, will remain active in the industry as a consultant with Jancyn. Ms. Dempsey has indicated that the 20 years of insight and expertise that Joyce brings will not only make for a smooth transition, but will enhance Jancyn’s already stellar reputation within the field of property management mystery shop services. In the parlance of mystery shopping industry language, these types of assignments are typically referred to as “Apartment Shops.”
The acquisition of Shoptalk includes articles and white papers designed as training tools that will be available to property managers, owners, and leasing agents throughout the U.S. These valuable articles and the information imparted therein will be an added value that Jancyn can provide to their current and prospective clients.
“Telephonic and on-site evaluations are critical to property management firms for a variety of reasons,” states Vicki Dempsey, “Not only do owners want to ensure that potential renters get the best possible customer experience, they also want to make certain that local, state, and federal housing regulations are adhered to. Our reporting gives detailed insight into those areas and provides feedback that property owners may not otherwise have.”
Jancyn is accredited with the Mystery Shopping Providers Association or MSPA. This designation assures both shoppers as well as clients that Jancyn adheres to the highest level of industry standards and is a well-respected entity within their field. This solid reputation extends now to the newly acquired Shoptalk and ensures that clients will receive top-notch service coupled with exceptional and detailed reporting.