More Clients Choosing Primaris for PQRS GPRO, New Tool Streamlines Process

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Primaris recently hired 17 new abstractors to help with the heavy PQRS abstraction season, beginning January 26. Primaris' clients will gain access to a new, custom PQRS abstraction tool that will streamline the data process, improve abstractor efficiency and accuracy and allow for real-time data monitoring.

Our abstractors review the record and narratives to find additional information that contradicts what was electronically pulled in from the data warehouse. The result is higher scores that more accurately reflect the provider's performance.

Primaris, a healthcare quality-improvement consulting firm, is gearing up for a busy Physician Quality Reporting System (PQRS) season. After completing a 2013 PQRS Group Practice Reporting Option (GPRO) pilot, Primaris customer base for PQRS GPRO services has grown quickly.

PQRS’ short timeframe coupled with the enormity of records that have to be abstracted require someone with professional abstraction expertise and the staffing to absorb the workload.

Primaris’ client abstraction work will begin Jan. 26 and is expected to last 6 weeks. During that time, Primaris expects to perform 25,000 abstractions. Seventeen new abstractors have been hired and trained to assist in the project, joining 20 existing quality measure abstractors.

“Our abstractors review the record and narratives to find additional information that contradicts what was electronically pulled in from the data warehouse,” said Gayle Burton, Director of Commercial Operations. “The result is higher scores that more accurately reflect the provider’s performance.”

The client-vendor process will be streamlined this year with the introduction of a new PQRS Abstraction Tool. The customer downloads their data from the Centers for Medicare & Medicaid Services (CMS) in an XML format. Whereas previously the XML format had to be changed over to Excel and pre-populated with medical record numbers, the tool allows the customer to submit their data directly to Primaris in XML format.

The new tool also increases abstractor efficiency, reduces abstraction errors, and allows the customer to review their scores in real-time as the abstractors are abstracting the record. Once abstraction work is completed, Primaris uses the tool to create a report on findings and opportunities for improvement.

Primaris has the experience working with the Centers for Medicare & Medicaid Services (CMS) and our partners interpreting the measures to ensure the highest scores possible. Working collaborative with clients, Primaris builds and maintains the exact blend of chart abstraction and value-added services.

For more information about Primaris’ abstraction services, visit

About Primaris
Primaris is a healthcare consulting firm that works with hospitals, physicians and nursing homes to drive better health outcomes, improved patient experiences and reduced costs. We take healthcare data and translate it into actionable quality improvement processes that create the foundation for highly reliable healthcare organizations.

Primaris has more than 30 years of experience advising healthcare organizations on how to improve quality, patient safety and clinical outcomes. In fact, as physicians, nurses, and administrators, our consultants understand what it’s like to be on the front line of healthcare. For more information, visit

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