Passenger Celebrates Community Manager Appreciation Day

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Passenger will celebrate Community Manager Appreciation Day with a week-long celebration and announcement of client awards.

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We have worked very closely with both ABC Studios and FOX Broadcasting over the past 7+ years, and have been able to see their communities grow and provide tremendous value to their brands.

Passenger, a leader in private online community technology, today announces its participation in the 5th annual Community Manager Appreciation Day (#CMAD), with a week-long celebration and announcement of client awards.

Community Manager Appreciation Day, taking place on the 4th Monday of January each year, is a way to recognize and celebrate the efforts of community managers around the world who are using social media and other tools, such as online communities, to improve customer experiences.

“Our Community Managers are the lifeblood of the organization. They work in communities across industries with effortless precision. From teasing out robust conversations with the community membership, to delivering actionable insights to business units, they quickly become their clients’ right hands,” says Sarah Sandberg, Vice President of Client Services.

Community managers are the engines that enable brands to connect with their customers in authentic ways. To celebrate them and their hard work, Passenger is posting content created by our own community managers all week long, which can be found at thinkpassenger.com/blog. In addition, Passenger is celebrating all those who support online communities and has selected two clients to receive an award for their continued efforts in online community engagement. Because of their long-standing commitment to listening and engaging their members and using this learning to make informed business decisions, FOX Broadcasting and ABC are both recipients of this award.

Thomas Finkle, Passenger CEO, says about the awards, “We want to recognize our clients and show our appreciation for seeing the overwhelming value of online community. We have worked very closely with both ABC Studios and FOX Broadcasting over the past 7+ years, and have been able to see their communities grow and provide tremendous value to their brands.”

About Passenger

Passenger, a leader in private online communities for customer engagement, is committed to helping the world’s leading brands connect with their customers to uncover insights, foster innovation and inspire advocacy. Founded in 2006 and based in Los Angeles and New York, Passenger enables brands to connect and communicate with key stakeholders online, on mobile and on social networks.

Passenger combines industry-leading technology with expert community management and engagement services to allow brands to connect in real-time with their communities to inform research, product development and marketing decisions. In addition, all of the data collected in the FUEL Community Engine is warehoused in a single database with robust analytic capabilities, which provides a holistic view of the community health, as well as actionable, member-driven insights. For more information, find us on twitter at @thinkpassenger, on LinkedIn or visit http://www.thinkpassenger.com/.

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Kelly Maltman
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