Our reps cover all of North America and they need to know their accounts...Suntico gives my reps the information they need to serve their customers well
St Louis, MO (PRWEB) January 27, 2015
The Studio Optyx business stretches back to the 19th Century and its brands have collectively won more awards than any other in the category.
In 1879 - St Louis, MO - A.P. Erker founded Erker Brothers Optical Company. The company won optical machinery and equipment awards at the Louisiana Purchase Exhibition, served as the official photographer for the 1904 Saint Louis World's Fair and custom designed the goggles for Charles Lindbergh, used in his historic flight over the Atlantic.
In 2015 Studio Optyx is the oldest family-owned optical company in the United States and its president Jack Erker III is the great grandson of the The Lone Eagle’s goggle designer. The company continues to do what it has done for 136 years - innovate to stay ahead.
Studio Optyx has reach across the whole country and beyond, manufactures the latest generation eyewear and distributes incredible European eyewear, amongst them the 3D printed Monoqool Frames and distinguished Italian brand, Derapage. The NW77th brand has become widely popular as well.
With scale comes challenges, particularly of internal communication and access to information.
Studio Optyx searched high and low for an online service that would help them manage their customers better and share information with those in the company that needed it.
According to Jack, “For Studio Optyx, managing information is critical. Our reps cover all of North America and they need to know their accounts – information like contacts, order history and anecdotal notes. Multiply that requirement by fifty reps and the resources required to serve that information accurately are huge. Suntico gives my reps the information they need to serve their customers well”
Jack spent a long time searching for a Customer Relationship (CRM) solution that integrated seamlessly with his Sage 50 accounting software before discovering Suntico.
Suntico helps drive sales and customer relations by acting as the central hub for the company’s customer accounts information and allowing users to see ‘what’s going on’ in their business.
Anticipating the benefits a live integration with Sage 50 will bring, Jack continued “I look forward to the productivity benefits of working with Suntico and getting the most out of our accounting data. Our long history of innovation in business has been built on knowing our market – Suntico helps us to know our customers better. ”
Alan Bothwell, Vice President of Sales in Suntico - “We are delighted to be working with Studio Optyx to enable them to solve the problem of how to share important information in a busy company – and make sure it’s up to the minute and accurate .”
About Studio Optyx
Studio Optyx is part of a family run group of businesses stretching back five generations to 1879 and includes amongst its achievements custom designing the goggles worn by Lindberg in his historic flight across the Atlantic. Initially a manufacturer of ‘everything with a lens’, recent innovation has led to the formation a design company that manufactures and distributes its own visions of eyewear- as well as distributing fine European eyewear.
Suntico is an online account management solution aimed at companies in the manufacturing and distribution business. Unlike any other system, it links tightly to Sage 50 Accounting and other small business accounting products.