By pre-screening out unusable or irrelevant customer submitted ID images improvement enables easier scaling up of online customer acquisition without parallel scaling up of back-office operation.
Nicosia, Cyprus (PRWEB) January 28, 2015
Online ID authentication is challenged by considerable amount of irrelevant and poor quality images. When processed manually, irrelevant and poor quality images waste back-office time and slow down response to customers. When processed with traditional technologies, these images typically undergo unnecessary processing or diverted to manual processing. The machine-learning enhanced new algorithm enables speedier pre-detection of image relevance and quality issues, thereby helping streamline customer handling pipeline and reduce unnecessary back-office work.
“The importance of this innovation for Secure Customer Onboarding (SCO) cannot be underestimated,” says Ron Atzmon, Managing Director of AU10TIX: “Irrelevant and poor quality ID images submitted by customers are one of the main handicaps of traditional technology solutions. Online businesses can now scale up more cost-effectively by increasing traffic handling capacity without the handicap of a parallel increase in back-office operation. We are very proud of our R&D team for having made this achievement which can save our clients’ money and help them improve customer conversion rates.”
“As much as 40% of ID images submitted by customer via online and mobile channels may be either non-IDs or poorly snapshot ID images,” says Ofer Friedman, VP Marketing of AU10TIX: “Anyone who tried conventional solutions knows that without effective pre-screening each and every incoming file undergoes processing. Irrelevant or poor quality images can slow processing down significantly. You don’t want that at all; let alone n online and mobile customer onboarding. With the new pre-screening algorithm in place you can reduce unnecessary processing and respond immediately to the customer with request and/or recommendations on how to do it right.“
AU10TIX Limited, a fully owned subsidiary of ICTS International N.V, deals with the authentication and digitization of identifying documents including Passports, identity cards, driving licenses and other complementary identifying documents. The company specializes in implementing hardware & software based applications used for scanning, identifying, content retrieval, authentication and validation of identifying documents. AU10TIX is a pioneer of all-channel (front-end and online) ID authentication and processing solutions. The company's products drastically reduce identifying document-based fraud, reducing the costs associated with client processing and enabling effective regulatory compliance, while making the sales and support operations speedier and considerably more efficient.
For more information, visit http://www.au10tix.com
About ICTS International N.V.
ICTS specializes in the development and implementation of innovative security concepts and solutions designed to meet the needs of a variety of industries, mainly aviation transportation, border control and sensitive facilities. ICTS International benefits from over two decades of expertise and international operational experience in transportation security, with a particular emphasis on high-risk environments, passenger processing transactions and the integration of security services to provide a comprehensive security solution. It also offers a wide variety of customized training programs, tailored procedures and a wide range of security consulting services. The company has developed and implemented unique technological solutions, based on its comprehensive approach to security, designed to enhance the level of security while accelerating the security check process.
For more information, visit http://www.icts-int.com
This press release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, regarding the Company’s business strategy and future plans of operations. Forward-looking statements involve known and unknown risks and uncertainties, both general and specific to the matters discussed in this press release. These and other important factors, including those mentioned in various Securities and Exchange Commission filings made periodically by the Company, may cause the Company’s actual results and performance to differ materially from the future results and performance expressed in or implied by such forward-looking statements. The forward-looking statements contained in this press release speak only as of the date hereof and the Company expressly disclaims any obligation to provide public updates, revisions or amendments to any forward-looking statements made herein to reflect changes in the Company’s expectations or future events.
Ofer Friedman, VP Marketing
Tel.: +357 (22) 007698
ICTS International NV
Tel.: +31-20-716 3421