New ICD-10 Research from Care Communications, Inc. and the University of Pittsburgh Reveals Physicians' Views

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ICD-10 Transition Date Set for October 1, 2015

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Clinical documentation and reimbursement lead the list of concerns that physicians have about ICD-10, according to new research from the CAREinnoLab of Care Communications, Inc. and the Department of Health Information Management in the School of Health and Rehabilitation Sciences at the University of Pittsburgh. Patty Sheridan, MBA, RHIA, FAHIMA, President at Care Communications, Inc., and Valerie Watzlaf, PhD, RHIA, FAHIMA, Associate Professor at the University of Pittsburgh, presented the research findings during an AHIMA Foundation Research Forum at the AHIMA Convention in San Diego.

The research was conducted through physician focus groups and based around eight major content areas:

1. The impact of ICD-10 and electronic health records (EHRs)
2. Billing and reimbursement
3. Clinical documentation improvement (CDI)
4. Data mining
5. Training and development
6. HIM assistance
7. Top priorities
8. Qualitative data were analyzed using NVivo software and qualitative analysis

Physicians indicated that health information professionals can assist them in preparing for ICD-10 in the following ways:

  • Creating a crosswalk of codes to convert to ICD-10 by specialty
  • Identifying changes in documentation
  • Listing the 10 most common diagnoses and documentation needs
  • Having an "ICD-10 for Dummies" by specialty
  • Explaining why claims are being rejected
  • Educating billers and coders on how to maximize reimbursement
  • Feeding them information and making it more efficient
  • Providing training appropriate for physicians
  • Developing a crosswalk between DSM and ICD-10

The research was also recently published in AHIMA's Perspectives in Health Information Management.

About Care Communications, Inc.
Care Communications is a nationally recognized leader in health information management and has served the data integrity and quality needs of leading health care organizations since 1976. Care Communications offers the industry’s most focused, effective and comprehensive suite of health information consulting and outsourcing services, including medical coding, coding quality audits and education, clinical documentation improvement, oncology data services, EHR implementation, interim management, clinical research support and leadership development. Care Communications is a preferred health information vendor for VHA hospitals and has been an Elite Award winner as one of Chicago’s “101 Best and Brightest Companies to Work For” since 2008.


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