GEN-E® Launches System Health Check Program for Service Providers

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gen-E, a worldwide leader in professional and managed services for IBM® Cloud & Smarter Infrastructure® software, today announced a new program to provide customized System Health Checks for qualifying companies. An expert reseller and Managed Service provider for IBM Cloud & Smarter Infrastructure software, gen-E provides enterprise companies with customized solutions for complex networks and telecommunication systems.

Worldwide Leader in Professional and Managed Services for IBM® Cloud & Smarter Infrastructure® Software

Our System Health Checks program gives customers a tangible first step towards their targeted goals of optimized network performance.

gen-E, a worldwide leader in professional and managed services for IBM® Cloud & Smarter Infrastructure® software, today announced a new program to provide System Health Checks for qualifying companies. An expert reseller and Managed Service provider for IBM Cloud & Smarter Infrastructure software, gen-E provides enterprise companies with customized solutions for complex networks and telecommunication systems.

gen-E's new gen-E System Health Check program evaluates a company’s current infrastructure based on data collected from systems and stakeholders and then identifies the optimum state for the company based on goals, requirements and gen-E best practices. The System Health Check provides gen-E clients with a detailed roadmap for improvement, capturing steps required to transition from the current state of operations to an improved, optimal state.

Leveraging the gen-E System Health Check process, companies can optimize and improve areas such as:
●    Systems Architecture
●    Tivoli Component Functionality
●    OSS, BSS and 3rd Party application Integrations
●    Operational Processes and Procedures

“Underlying issues with infrastructure can pose significant risk,” said Christian Mack, CEO of gen-E. “gen-E’s deep experience with complex networks and telecommunications systems drives the process to uncover areas for improvement. We ask the right questions to help customers determine their optimum state in the most efficient, cost-effective way possible. Our System Health Check program gives customers a tangible first step towards their targeted goals.”

A gen-E System Health Check benefits a company by providing:
●    Thorough analysis and documentation of the monitoring infrastructure’s current processes, systems and tools, performed onsite by an experienced gen-E Consultant
●    Detailed recommendations on how to achieve the desired and optimal state for an organization’s monitoring infrastructure.
●    Comprehensive and attainable steps to help companies meet their business and technical requirements, goals and KPI’s.

gen-E®, the former IBM® division of Resolve®, provides professional and managed services to enterprise companies running IBM Cloud & Smarter Infrastructure (formerly known as IBM Tivoli). Since 1999, gen-E has become a recognized worldwide leader in IBM Cloud & Smarter Infrastructure professional services, providing customized implementations and solutions for telecom, cable providers and a wide array of clients.

“gen-E has built strong relationships with service providers and global enterprise corporations, optimizing complex network and systems as they evolve," added Mack. "With our long history in the telecom and cable market, genE applies deep experience to client’s issues. The new System Health Check program is the first step in improved infrastructure opportunities."

gen-E launches the System Health Check program as a sponsor at the IBM InterConnect 2015 event in Las Vegas, Nevada February 22 - 26. The company will be available to answer questions at Booth 310 and during a private reception for customers and partners on Tuesday, February 24th at the Mandalay Bay Hotel. For more information, contact kate.patterson@gen-e.com.

ABOUT GEN-E
gen-E is recognized as a worldwide leader in IBM Cloud & Smarter Infrastructure software professional and Managed Services supporting large technology infrastructure for service providers such as Telecom, Cable Operators, and others. As one of the few IBM Cloud & Smarter Infrastructure certified Resellers and Support Providers, gen-E has attained a pinnacle of partnership with IBM.

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Linda Ritchie
IQ Logic
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