"Because these awards are determined by guest satisfaction, it's a real affirmation that we're meeting the goals of excellence that we strive so hard for. We want everyone to have an unforgettable stay."
Manuel Antonio, Costa Rica (PRWEB) January 30, 2015
The annual TripAdvisor "Traveler's Choice" awards have been announced, and Tulemar Resort in Manuel Antonio captured multiple prizes. For the second year in a row, the Costa Rica vacation provider has won "Best Hotel for Families - Costa Rica" and "Best Hotel for Families - Central America".
Located on the picturesque Pacific coast of Costa Rica, Tulemar also ranked second in the "Best Hotel for Families - World" category, and for the first time, has been named Best Hotel Service in Costa Rica. The awards and rankings are comprised of the reviews and ratings the resort has received from the social media site's community of millions of travelers worldwide.
"This is especially gratifying for us because service is the aspect we have the most control over," says Dave Houck, spokesperson for the resort, adding, "It’s an area we've worked a lot on, and it’s nice to win the award. Because these awards are determined by guest satisfaction, it's a real affirmation that we're meeting the goals of excellence that we strive so hard for. We want everyone to have an unforgettable stay," he adds.
Offering a wide range of accommodations of different sizes and costs, the resort scores high marks with TripAdvisor users in terms of the usual guest considerations, including location, service, value and cleanliness. Houck recognizes that Tulemar offers families some extra benefits that don't fit neatly into the usual categories.
"Our jungle location is an incredible attraction, and our beach is calm and uncrowded. It's perfect for playing in the waves, and we provide sea kayaks, boogie boards, lounge chairs and umbrellas for our guests to use free of charge. Wildlife including three types of monkeys, two types of sloths, exotic birds and many different reptiles are abundant at the resort, and families repeatedly tell us they see the same number of jungle animals inside Tulemar as they do in the nearby Manuel Antonio National Park.
"There are so many exciting activities to do in the area that kids and adults alike never have a chance to get bored," he says.
"We offer all our guests an online concierge to assist with their pre-arrival planning. That makes a huge difference, since it frees our guests from the potential headaches and pitfalls of planning things themselves. Once they arrive, guests have a personal concierge to make sure everything goes as planned," Houck reports.
Tulemar Resort can accommodate families of all sizes with properties ranging from one-bedroom bungalows to large luxury villas.
About Tulemar Resort
Tulemar Resort is a small resort situated overlooking the Pacific Ocean in Manuel Antonio, Costa Rica. A wide range of accommodations of different sizes and costs are offered to travelers, from rustic one bedroom bungalows to large luxury villas.