DeKalb County, GA Recorder’s Court Now Live with Benchmark Case Management System from Pioneer Technology Group

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New paperless court system delivers efficiencies for the public and streamlines court case processing

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...A visionary approach to improving court processing

Courts across the country are challenged to find new and better ways to serve the public while at the same time reducing expenses. The DeKalb County Recorders has successfully met this challenge by implementing a new case management system, Benchmark, that has simplified court processing and improved public service for the residents of the county.

Previously, the DeKalb County Recorder’s Court processes were disjointed and broken, with disparate systems that didn’t talk to each other. With the installation of the Benchmark case management system, the Court now has a seamless process that manages communication from the initial life cycle of a citation all the way through adjudication. The system has also resulted in improved communications, more effective management of court processes, and improved efficiencies and financial procedures and controls.

“We’re extremely excited to launch Benchmark in DeKalb County,” said Steve Rumsey, President of Pioneer Technology Group. “DeKalb County is a significant step for Pioneer as we continue to quickly expand in Georgia. Judge Withers and her team have taken a visionary approach to improving court processing, and have taken full advantage of the efficiencies of the Benchmark system.”

About Pioneer Technology Group

Pioneer Technology Group (PTG) is a leading developer of software solutions and services to Governments and the private sector. The company, headquartered in Sanford, Florida, develops and supports the Benchmark court case management system, the Landmark official records system, the YourDox title document system, and tax processing systems for counties and municipalities. PTG also provides content management systems and a scanning services bureau for transitioning paper to digital images through its subsidiary, Pioneer Records Management. For more information about the company, please contact Ryan Crowley at rcrowley(at)ptghome(dot)com or visit PTG’s website at

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Ryan Crowley
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