TOP Step Consulting Launches FinancialForce PSA Practice

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TOP Step Consulting expands its operations to meet the demands of professional services organizations implementing FinancialForce PSA to manage their professional services business operations.

TOP Step Consulting
We are very excited about the year ahead and look forward to the challenge to serve more professional services organizations who are adopting PSA tools to better manage their projects, resources, and overall financial health of their business operations

TOP Step Consulting, announced today the expansion of operations with the creation of a FinancialForce PSA practice. The FinancialForce PSA practice will expand TOP Step Consulting capabilities to improve business efficiency and productivity for professional services business operations.

Founded in 2007 by President and CEO, Jodi Cicci, the company has achieved significant growth responding to the needs of the professional services businesses. TOP Step Consulting’s growth is a direct outcome of their expertise and reputation for delivering exceptional results. “We don’t take this expansion lightly,” says Cicci. “It is important that we maintain the positive reputation and business relationships we have developed over the years with our partners and customers. We will continue to grow and improve the capabilities and expertise we have developed in all of our Professional Services Automation (PSA) tool practices as well as business enhancement offerings like Consulting Skills and Project Management Office advisement.”

The FinancialForce PSA practice is the result of market needs and a concentrated effort by the TOP Step Consulting team during 2014. The effort included market input, practice planning, and the recruitment and hiring of talented consultants for the TOP Step team.

TOP Step Consulting is consistently recognized in the industry for being the company of experts who understand the challenges of managing professional services business operations. TOP Step customers gain the rewards and benefits of using Professional Services Automation (PSA) systems to improve business efficiency and productivity. TOP Step Consulting’s specialization practices benefit professional services organizations by providing expertise that blends business process and operations knowledge with the unique capabilities of a PSA tool.

"I am very pleased that TOP Step Consulting is expanding their business to support FinancialForce PSA. TOP Step's well-respected professional services implementation experience will allow customers to improve process and efficiency across their business, rather than simply implementing an application. This valuable partnership will play an important role in ensuring high customer satisfaction as our PSA customer base continues to grow — it is a win-win for FinancialForce.com and our customers", said Johnny Ola, Vice President of Global Alliances and Business Development at FinancialForce.com.

TOP Step Consulting takes a holistic approach to the professional services life cycle. Their services are designed to fit the business needs of their customer to implement the right solution whether they are just starting to investigate automated solutions or are looking to improve the systems and processes already in place. “We are very excited about the year ahead and look forward to the challenge to serve more professional services organizations who are adopting PSA tools to better manage their projects, resources, and overall financial health of their business operations”, said Jodi Cicci, President and CEO.

About TOP Step Consulting

TOP Step Consulting improves business efficiency and productivity for professional services business operations. TOP Step helps professional services organizations achieve their profitability goals allowing them to focus on building their business. The TOP Step team is comprised of consultants who have extensive experience in PS business operations, project management, and PS automation. They understand the challenges and rewards of managing an on-demand Professional Services Automation (PSA) system in multi-office and global business environments. TOP Step Consulting has served over 250 customers worldwide. For the past five years, SPI Research has ranked TOP Step Consulting among the Top Performing Professional Services Firms.

About FinancialForce.com

FinancialForce.com delivers ERP at Customer Speed™. Built on the Salesforce1 Platform, FinancialForce ERP equips customer-centric businesses with a unified cloud platform and all the applications necessary to grow both the top and bottom line. Our Financial Management, Human Capital Management (HCM), Professional Services Automation (PSA) and Supply Chain Management (SCM) apps allow businesses to increase the speed at which they operate and be more responsive along every touch point of a customer’s journey. Founded in 2009 and headquartered in San Francisco, FinancialForce.com is backed by leading global institutions Salesforce.com, Advent International and UNIT4.

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Debra Mendes
@TOPStepTweets
since: 03/2010
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