Cincinnati, OH (PRWEB) February 06, 2015
WorkFlex Solutions, the industry leader in Intelligent Intraday Automation solutions for contact centers, will be demoing the company’s Intelligent Agent Self-Service Mobile App at the 2015 Remote Working Summit (RWS) in Dallas on February 19. Specifically designed for Apple and Android, the Workflex Intelligent Mobile App empowers agents with the flexibility to instantly change their schedules anywhere/anytime while ensuring that each change helps optimize staffing levels.
The Remote Working Summit is an ideal venue for us to showcase our product,” notes WorkFlex CEO Larry Schwartz. “Although all contact center agents can benefit from the increased scheduling flexibility that WorkFlex delivers, many home-based agents have an even greater need for scheduling empowerment, because they often have unique work-life balance requirements.
Attendees at the conference will have the opportunity to try out the Agent Self-Services app for themselves during the demo session.
The Remote Working Summit takes place February 17-19 at the Westin Galleria Dallas in Dallas, Texas.
About WorkFlex Solutions: WorkFlex Solutions LLC is the industry leader in Intelligent Intraday Automation solutions for contact centers. Our award-winning technology maximizes agent self-scheduling flexibility, optimizes intraday performance and reduces workforce administration overhead. Designed to easily integrate with existing Workforce Management (WFM) and Automated Call Distribution (ACD) systems, WorkFlex enables clients to leverage their existing enterprise software investments, and quickly generate a positive ROI. WorkFlex deployments span multiple industry sectors including financial services, communications, healthcare, automotive, cable/sat and government. http://www.workflexsolutions.com
Director of Marketing
Phone: 513.257.0215 x 114