QGate launches its latest version of their telephony integration solution, intelli-CTi for Microsoft Dynamics CRM

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QGate Software Ltd, specialists in Computer Telephony Integration (CTI) and CRM, today launched their latest version of their CTI solution – intelli-CTi for Microsoft Dynamics CRM v.1.5.0.

QGate intelli-CTi™ for Microsoft Dynamics CRM enables businesses to optimise their investment in Microsoft Dynamics CRM and telephone infrastructure by providing a seamless telephony integration with Microsoft Dynamics CRM delivered in a cost effective and user friendly manner.

This new release provides new features and enhancements including:

  •     Added support for Google Chrome client integration
  •     Added support for Microsoft Dynamics CRM 2015
  •     Compatible with Microsoft Unified Service Desk (USD)
  •     Certfied for Microsoft Dynamics CRM 2013

Further product information on QGate's Telephone integration solution can be found on the website at http://www.qgate.co.uk/telephony-solutions/intelli-cti/ms/. To take a free 30 day test drive, click here too.

By the very nature of CRM, the importance of relationship management is at the heart of a business' customer interactions. Microsoft Dynamics CRM provides many key aspects and features in support of customer interaction, with the key being to harness these aspects through relationships to leverage the true power and success of good Customer Relationship Management.

QGate provides implementation, training and consultation in the UK for small, midmarket and corporate businesses using business applications. QGate specialises in Microsoft Dynamics CRM, with solutions such as intelli-CTi for Computer Telephony Integration and the Paribus product suite for data de-duplication and intelligent search that help fast moving businesses achieve success.

About QGate
QGate Software Limited was founded in 1997 as a software development and services provider specialising in Customer Relationship Management (CRM) solutions. Since those early days QGate has added Business Intelligence (BI) to its solution portfolio and developed its own products in the areas of Computer Telephony Integration (CTI) and sophisticated data matching (Paribus).

All trademarks and trade names mentioned herein are the properties of their respective holders and are hereby acknowledged.

If you have any questions regarding information in these press releases please contact:
Paula Cooper
+44 (0) 1329 222800

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Paula Cooper

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