Leading Property Management Organization Goes Live with ServicePower’s Service Management Platform

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Supports International Growth and Improved Productivity

www.servicepower.com

Companies increasingly understand the importance of technology to take their businesses to the next level

•    Flexible technology platform to underpin international expansion of services

  •     Capitalizes on latest M2M, mobile, analytics and cloud capabilities
  •     Project delivered on time and on budget

February 11, 2015, ServicePower Technologies Plc, a market leader in field service management technology, today announced that a professional services company that provides global commercial and residential property services has successfully gone live with ServiceScheduling. The technology platform, which was delivered on time and on budget, will enable the client to more easily fulfil highly competitive facilities management Service Level Agreements (SLAs) for some of the world’s largest organizations, while at the same time improving both the productivity and control of operations in the field.

ServicePower’s patented scheduling and connected mobile platform enables the client, which has tens of thousands of employees, to optimally schedule field based resources, fully mobilise field based processes and monitor activities in real time, so that services are optimized and SLAs met. The first phase of the project went live for UK based field based resources, with subsequent phases planned for France, Brazil, and Mexico.

"The property management sector is highly competitive,” said Marne Martin, CEO of ServicePower. "With our service management platform, field-based companies know they can build a ‘connected field organization’. This means business processes are highly automated and visible across the service chain so that they can move faster and offer more favorable service level terms to clients than the competition. Additionally, with ServicePower’s focus on investment in latest cloud, mobile, analytics and M2M technologies, they know that they can expect flexible, cutting edge technology.”

Recently named by Gartner as a Visionary in its 2014 Magic Quadrant for Field Service Management, December 22, 2014 by William McNeill, Michael Maoz and Jason Wong, this latest deal demonstrates how ServicePower’s focus on technological innovation translates into real business benefits. For example, as M2M connected devices continue to penetrate the property sector, ServicePower’s M2M Connected Services and Smart Scheduling Broker technologies will allow the client to act proactively with a predictive response to pre-empt equipment failure at properties before they becomes a problem.

As it operates in a highly changeable sector, the configurable nature of ServicePower’s technology was deemed important to the client because it will be able to rapidly adjust the platform to internal and external change at minimal cost.

"The selection of SevicePower for another global organization further underlines our increasing momentum,” continued Martin. “Companies increasingly understand the importance of technology to take their businesses to the next level; they also recognize that with our unique, connected and highly flexible technology, ServicePower is best positioned to support them today and in the future in this objective.”

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For further information, please contact:

ServicePower, Inc.
Jenniffer L. Breitenstein
502.338.5754
j.breitenstein(at)servicepower(dot)com

Marketing in a Box
Chris Quinn
Tel: 07961 017 007
http://www.marketing-inabox.com
About ServicePower

ServicePower, the acknowledged leader in Optimisation Technology, provides an innovative global, fully mobilised field service management software platform used by field service organisations such as Assurant Solutions, Mitsubishi, Farmers Insurance, AIG Warranty and Pitney Bowes to improve productivity and efficiency, intelligently schedule appointments, SLA and complex jobs, as well as parts. Our platform focuses on solving fundamental field service problems with patented routing optimisation, M2M connected services, 3rd party dispatch and warranty claim payments, cutting edge mobile technology, robust business intelligence and asset tracking.

ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information please visit http://www.servicepower.com

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Jenniffer Breitenstein
@ServicePowerPlc
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