HealthPlans.com’s New Survey Finds Only One-Third of Respondents Saw Improvements in Healthcare.Gov

Share Article

HealthPlans.com, one of the most visited independent consumer health insurance sites, according to comScore, today announced the results of a national survey designed to get a snapshot of consumer satisfaction about Obamacare as the second open enrollment period comes to a close.

News Image

American Sentiments on Round Two of Obamacare

A number of changes have been implemented in the Healthcare.gov experience but the findings of this survey show us that a lingering sense of distrust in Obamacare still remains.

HealthPlans.com, one of the most visited independent consumer health insurance sites, according to comScore, today announced the results of a national survey designed to get a snapshot of consumer satisfaction about Obamacare as the second open enrollment period comes to a close. Surveying individuals who had shopped for health insurance between November 15th and December 15, 2014, the “American Sentiments on Open Enrollment” found that consumers generally did not feel there were significant improvements to Healthcare.gov this year, with only 33 percent of respondents agreeing that the website was a better experience than last year.

Additional survey findings highlighted:

  • While there have been improvements to Healthcare.gov and more health plan options available to both the covered and the uninsured, 41 percent of republicans who qualify for a subsidy in 2015 still think the ACA should be repealed
  • 51 percent of respondents were satisfied with their 2014 health insurance
  • Monthly premium still reigns supreme when considering plans with 40 percent of respondents citing it as the most important factor
  • There is a shifting trend toward a marketplace culture with regard to health insurance options, with 56 percent of respondents stating they have 5 or more plans available to them

“Following the second year of Open Enrollment for the Affordable Care Act, this is an important time for the government and insurance companies alike to look back on what worked, what didn’t, and what the consumers responded to,” said Martin Quigley, senior advisor and health care expert for HealthPlans.com. “A number of changes have been implemented in the Healthcare.gov experience but the findings of this survey show us that a lingering sense of distrust in Obamacare still remains.”

To learn more about HealthPlans.com please visit: http://www.healthplans.com/about-us/ or click here for a full report on the survey.

About HealthPlans.com
HealthPlans.com is one of the most visited independent consumer Health Insurance sites, according to comScore. With relevant news, expert advice, and interactive tools, HealthPlans.com helps consumers make sense of all things health insurance - from complicated health acronyms to the newest industry policies. Above all, Healthplans.com matches consumers to a health insurance plan that meets their needs and budget by using a fast, free, and consumer-friendly platform.

Share article on socal media or email:

View article via:

Pdf Print

Contact Author

Liz Deranja
HealthPlans.com
+1 (310) 219-6221
Email >

Amanda Conte
Matter Communications for HealthPlans.com
4013519501
Email >
@healthplans
since: 03/2014
Follow >
Visit website

Media