InfoTrends Expands Offerings to Create Managed Services Consulting Service

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InfoTrends is pleased to announce the expansion of its Professional and Managed Print Services practice area to include the services necessary to be successful in the modern office environment. This new service, Managed Services Consulting Service (MSCS), offers executives, product and marketing managers, and senior managers the information and advice they need to outpace the competition and thrive in this dynamic marketplace.

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Ultimately, only vendors that can understand these facets and map them to internal strengths, weaknesses, opportunities, and threats will realize the true potential of their managed services programs.

InfoTrends is pleased to announce the expansion of its Professional and Managed Print Services practice area to include the services necessary to be successful in the modern office environment. This new service, Managed Services Consulting Service (MSCS), offers executives, product and marketing managers, and senior managers the information and advice they need to outpace the competition and thrive in this dynamic marketplace.

Managed Print Services (MPS) has been one of the most game-changing and successful strategies for the past decade in the office equipment industry. At the same time, the success of MPS combined with the reduction in print volume revenues has created new challenges to office equipment profitability. Print and imaging vendors and their channels are moving into types of services traditionally within the domain of IT channels like systems integrators and software developers, whereas IT channels see MPS and hardware as complementing their portfolio, providing valuable revenue, and market positioning. Simultaneously, businesses have demanded the delivery of additional services through a decreasing number of third party vendors. Managed services reduce risk and expenditure on capital and operations, improved performance for employees and customers, enhanced business agility, are more secure, and provide other benefits for SMBs and enterprises.

“The managed services opportunity is tremendous in both size and scope, but the market is dynamic and sends inconsistent signals,” says Randy Dazo, Senior Director of MSCS. “Disruptive technologies and business models, new channels, and complex competitive landscapes are just a few of the difficulties of being a managed services provider. Numerous aspects of the office equipment and IT channels must be considered; the unique importance and connections between hardware, software, and services; and new skill sets will be required. Ultimately, only vendors that can understand these facets and map them to internal strengths, weaknesses, opportunities, and threats will realize the true potential of their managed services programs.”

InfoTrends newly expanded service will cover topics such as:

  • IT Infrastructure
  • Communications and Collaboration
  • Mobility
  • Security
  • Managed Services around Cloud
  • Business Process & Workflow

For more information on InfoTrends’ Managed Services Consulting Service, please contact Scott Phinney at 781 616 2123 or scott.phinney(at)infotrends(dot)com.

InfoTrends is the leading worldwide market research and strategic consulting firm for the imaging, document solutions, production print, and digital media industries. We provide insights and advice to help clients understand market trends, identify opportunities, and grow their business. Additional information about InfoTrends is available on the Web at http://www.infotrends.com.

For media inquiries contact Donna O'Malley at +1 781 616 2116 or email donna.omalley(at)infotrends(dot)com.

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Scott Phinney
InfoTrends
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