C2C Resources Comments on Business Best Practices to Keep Businesses Away from the Groundhog’s Day Effect

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As a leading business debt collection agency, C2C Resources wants to keep businesses from reliving the same day over and over: commonly known as the Groundhog effect.

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Change can be scary. The best thing any business owner can do for their company is to realize it is time to change and be open to new innovation.

C2C Resources, an Atlanta-based commercial debt collection agency, released a tip sheet on the most common mistakes businesses make repeatedly, in honor of Groundhog’s Day earlier this month.

In reference to the 1993 movie “Groundhog’s Day”, where movie star Bill Murray has to relive the same day without making any progress, the experts at C2C Resource hope to ensure that businesses do not make the same mistakes with their customer experience, employees and overall business processes.

“Businesses that get stuck in a rut cannot bring new innovation to the table to experience better results,” explained Todd Tinkler, President of C2C Resources. “Sometimes all it takes is reexamining your processes to see what is holding you back from reaching your business goals.”

Tinkler believes the following five occurrences typically hold businesses back the most:

1. Upper management attempting to do everything and not allocating work to the appropriate departments.

2. Not developing standard operating procedures to ensure consistency within the company.

3. Hiring the wrong type of people or not being willing to pay for skilled help.

4. Not being proactive with the follow-up process of delinquent invoices.

5. Focusing on too large of a market instead of selecting a niche to target.

“Change can be scary,” said Tinkler. “The best thing any business owner can do for their company is to realize it is time to change and be open to new innovation.”

About C2C Resources:
C2C Resources is a global Commercial Debt Collection agency headquartered in Atlanta, Georgia. The company collects commercial debt on behalf of their over 25,000 clients and is considered one of the top agencies in the country. The executive team at C2C brings more than 60 years of experience helping businesses collect their accounts receivable.

C2Cs powerful combination of Profit Maximizer, InfoMax Collection System, and Legal Forwarding Edge, can help your company be more effective with your own in-house collecting and maximize recovery of accounts turned over for collection.

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Trey Cefalu
C2C Resources
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