Practice CoPilot First to Bring iBeacons to Eye Care Practices

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Jacksonville Florida based company uses iBeacons to develop a new visual way of managing patient flow and improving practice efficiency.

Visual management improves patient flow and office efficiency.

If patients don't make it from the door to the optical dispensary in 40 minutes or less, the chances of making a sale decrease dramatically."

Tony Milian and Chuck Smith, co-owners of Practice CoPilot, have developed a technology platform named Maestro that promises to change the way that eye care practices manage patient flow and communication.

Maestro is the first platform of its kind developed specifically for the eye care industry. Signals transmitted by Bluetooth beacons strategically placed inside each practice work in conjunction with mobile technology to pin point the exact location of every patient, staff and doctor in the practice. Features like patient color coding provide staff with real time information about how long each patient has been waiting. The information is illustrated on a scaled layout of the practice, creating a highly visual approach to managing and improving daily patient flow and staff efficiency. “This form of visual management helps doctors and staff leverage real time feedback to make adjustments that keep patients flowing smoothly throughout the day,” says Smith. He also adds, “If patients don’t make it from the door to the optical dispensary in 40 minutes or less, the chances of making a sale decrease dramatically. That’s just one of the reasons why good patient flow is so critical.”

Maestro will also transform the data captured during patient visits into metrics that each practice can use to make process improvements. Practice owners and managers will have access to operational statistics like patient waiting, staff utilization and how long patients spend in each area of the practice among others. Future updates to Maestro will include direct education and marketing as well as communication between staff members. “A multitude of practice management tools today provide metrics on financial performance, but Maestro enables you to dig into your operation which is ultimately how you drive financial improvement,” declares Milian.

Maestro will debut at the 2015 Vision Expo East Conference in New York City.

Practice CoPilot is a company (http://practicecopilot.com/about-us.html) dedicated to assisting healthcare practices, delivering efficient and high quality patient encounters through cutting edge technology and efficient Practice Consulting. Practice CoPilot currently offers Maestro, a technology that leverages Bluetooth beacons to monitor patient flow and staff efficiency in real time for improved communication and enhanced patient care satisfaction. For details contact Practice CoPilot at (904) 701-3084.

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Tony Milian or Chuck Smith
Practice Copilot
since: 10/2013
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Practice CoPilot, LLC.

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