Changefirst Celebrate 20 Years of Success in Enterprise Change Management

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Leading change management solutions company, Changefirst, is celebrating its 20th anniversary.

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Changefirst was founded in February 1995 by CEO, David Miller on a deep belief that to successfully change, organizations must build their own internal change capability. This belief is as true today as it was 20 years ago with Changefirst helping more than 175 organizations in over 40 countries convert their business strategies into sustainable results. To support organizations wanting to approach change management from an enterprise perspective, Changefirst provides an end-to-end Enterprise Change Management solution comprising a full suite of face-to-face workshops, coaching support and a cloud-based platform enabling change management processes to be scaled and deployed quickly and cost-effectively.

Changefirst’s People-Centred Implementation (or PCI®) methodology ( is based on 20 years of field research and practical, ‘hands-on’ application with clients. PCI focuses specifically on the people aspects of change and describes 6 Critical Success Factors that key change leaders need to adopt if organizations are to execute change successfully.

Audra Proctor, Director and Head of Learning at Changefirst says, “We developed PCI to focus specifically on the people aspects of change, helping organizations to build commitment and deal with the inevitable resistance that major change brings. It's not enough to just have a good strategy or plan to implement a new process or system. You need people behind you, you need them accepting your change, committed to adjusting the way they behave to accommodate it and ready to use the change solution in the way intended.”

2010 saw the release of e-change® ( as the change management industry’s first online business change application. Taking advantage of the benefits of cloud computing, Changefirst combined its intellectual property and experience to deliver an innovative, accessible, subscription-based productivity tool for large organizations at an affordable price.

In January 2015 Changefirst unveiled its latest version of e-change. Based on user feedback, the platform now delivers improved user experience, just-in-time learning, enhanced collaborative change planning functionality, improved risk diagnosis, benchmarking and project tracking. e-change is now a powerful, scalable productivity tool helping organizations build enterprise-level change management capabilities and increase project success rates.

“One of the biggest challenges for organizations today is creating and maintaining their capabilities to change. e-change allows them to implement more change, more successfully. There's an incredible amount of learning and application wrapped up in e-change”, said David Miller, Chairman - Changefirst.

Changefirst are looking forward to a year of celebrating this significant milestone. You can keep up to date with Changefirst news by signing up to their newsletter or following them on LinkedIn

About Changefirst
Changefirst ( has been helping people and organizations implement change successfully for 20 years and has trained over 15,000 people in 40 countries globally.

Our proven change management methodology People-Centred Implementation (PCI®) enables organizations, consultancies and individual change managers to deliver change more effectively by engaging people inside of their organization.

Our PCI methodology is delivered through our hosted application - e-change® - as well as a range of face-to-face and online workshops and coaching services.

For more information:
Hanna Greenfield, Marketing Manager, Changefirst
Telephone: +44 (0)1444 450777

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Hanna Greenfield
since: 05/2009
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