Remote Desktop Manager Creator Devolutions Re-Designs Online Help Portal & Forum to Improve User Support

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Remote Desktop Manager (RDM) creator Devolutions has re-designed its online help and forum by adding new features and functions. As a result, the company’s global community of IT professionals will now find it even easier, simpler and faster to have their questions answers, access advice and tips, connect with experts, and more.

Help Page, Before and After

We’re always listening to what our community is telling us, and we’ll continue making improvements and innovations to help them centralize, secure and simplify their IT needs.

Devolutions, the creator of the all-in-one remote connection, password, and credential management platform Remote Desktop Manager (RDM) that is trusted by over 200,000 IT professionals in more than 100 countries, announced today that it has re-designed its online help portal and forum in order to improve user support.

IT professionals who access Devolutions’ re-designed online help portal via http://help.devolutions.net will now find it even easier, simpler and faster to have their questions answers regarding each of the company’s products, which currently include: Remote Desktop Manager, Devolutions Cloud, Remote Desktop Manager Server, and Password Vault Manager. The updated online help portal also features several new tips, tricks, “how-to” articles and screenshots.

IT professionals who access Devolutions’ re-designed forum via https://forum.devolutions.net/ will enjoy a more streamlined, intuitive and organized interface so they can access on-demand product information, as well as connect with other community members to share tips, advice, opinions and more. They can also engage members of the inaugural “Devolutions Expert Team,” interact with the experts behind Remote Desktop Manager and Password Vault Manager, request product Add-Ons, and suggest ideas for future product updates.

“Regardless of how much we’ve grown over the years, we’ve always tried to maintain a close, responsive and authentic connection to our community of IT professionals,” commented Devolutions’ founder and CEO David Hervieux. “The major re-design of our online help portal and forum are just two ways that we’re demonstrating this commitment. We’re always listening to what our community is telling us, and we’ll continue making improvements and innovations to help them centralize, secure and simplify their IT needs.”

More information on Devolutions’ online help portal and forum re-design is available via the company’s blog at http://blog.devolutions.net/2015/02/weve-re-designed-devolutions-online-help-and-forum.html.

For all other information or media inquiries, contact Maxime Trottier, Marketing Director, at (514) 360-3686 or mtrottier(at)devolutions(dot)net.

About Devolutions

Established in 2004, Devolutions is a Canadian-based company located near Montreal,
Quebec. The firm currently has over 200,000 users in over 100 countries, and is on a mission to develop innovative enterprise software that helps users cost-effectively, simply and effectively achieve their network management, password management, credentials management and security goals. The firm is also committed to providing exceptional technical support, ensuring an excellent user experience that exceeds expectations, and delivering high performance with superior quality. The firm’s current roster of solutions includes Remote Desktop Manager, Password Vault Manager, Devolutions Cloud and Remote Desktop Manager Server.

Learn more at http://devolutions.net.

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Maxime Trottier
Devolutions Inc.
+1 514-360-3686 Ext: 140
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