Modern Healthcare Recognizes QHR Client West Park Hospital Board Chair Melissa Fraser

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Melissa Fraser, Board Chair of QHR client hospital West Park Hospital (WPH) in Cody, WY was named as this year's recipient of Modern Healthcare's Excellence in Governance Award for small provider organizations (hospitals with 100 or fewer beds).

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"Quorum is grateful to have the opportunity to work with Melissa and her fellow Board members and to experience the significant impact her leadership has had on West Park Hospital," said QHR President and CEO Mickey Bilbrey.

Melissa Fraser, Board Chair of QHR client hospital West Park Hospital (WPH) in Cody, WY was named as this year's recipient of Modern Healthcare's Excellence in Governance Award for small provider organizations (hospitals with 100 or fewer beds). Fraser has served as WPH's board chair since 2004.

According to Modern Healthcare, the first project she championed at WPH was to increase the salaries of WPH's nurses and lab workers. "To retain good personnel, you have to pay them what they are worth," Fraser told Modern Healthcare. She pushed for a pay increase, which she said not only helped reduce turnover, but also boosted employee satisfaction and improved quality and safety through the ability to provide consistent care.

Doug McMillan, CEO of West Park Hospital, commented on how Fraser's leadership has been instrumental in WPH's success: "Melissa is always supportive of WPH's quality and service initiatives. Her unwavering dedication has contributed to WPH's significant volume growth, exceptional patient service and continued facility expansion.”

McMillan added, "Melissa is very deserving of the Modern Healthcare Small Provider Governance award as she has demonstrated her ability to provide outstanding board leadership that has benefitted WPH every year."

In addition to helping WPH remain the employer of choice in the Cody area, Fraser is focused onimproving access to quality care. “Somewhere over the rainbow we're all equal and have access to healthcare,” she told Modern Healthcare. “That's where we're headed with our hospital and that's where we're continuing to go.”

"Melissa's leadership is without question, a large reason why WPH is so successful today," said QHR President and CEO Mickey Bilbrey. "Quorum is grateful to have the opportunity to work with Melissa and her fellow Board members and to experience the significant impact her leadership has had on West Park Hospital, it's employees, physicians, patients and community."

To read Modern Healthcare's article on Fraser's recognition, please click here.

About QHR (Quorum Health Resources)
The Quorum Difference is the extraordinary combination of consulting guidance and operations experience that enables client healthcare organizations to achieve a sustainable future. As an integrated professional services company, Quorum has been delivering innovative executable solutions through experience and thought leadership for more than three decades. Quorum is consistently ranked among the top healthcare consulting firms in the nation, and the QHR Learning Institute educates more than 10,000 healthcare leaders and professionals each year.

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Nicole Edwards
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