We have a 95% client retention rate as well as the highest customer satisfaction scores in the industry. We've been able to achieve this success thanks to two factors: listening to our clients and hiring great people.
Horsham, PA (PRWEB) February 27, 2015
SofterWare, Inc., the developer of EZ-CARE center management software, is celebrating the 30th anniversary of its before- and after-school, and childcare management software.
Developed originally in 1985 for Microsoft DOS users, EZ-CARE has adapted over the years to incorporate the latest technology. Ron Leatherman, Vice President for EZ-CARE, noted, "When we started, there was no Internet or email, and centers just wanted to network within their own offices. Now, most clients use EZ-CARE2 Web, which lets childcare professionals access the software anywhere, anytime, 24 hours a day on any device, including Macs and tablets. As part of our 30-year celebration, we have introduced bundled packages based on a childcare center’s needs. This has made EZ-CARE2 Web more affordable than ever."
Over the years, thousands of childcare centers and school-age programs have purchased EZ-CARE, and most are still using the program today. Doug Schoenberg, CEO of SofterWare, noted, "We have a 95% client retention rate as well as the highest customer satisfaction scores in the industry. They are higher than some famous, well-liked brands. We've been able to achieve this success thanks to two factors: listening to our clients and hiring great people.
EZ-CARE has adapted not only to technology changes, but also to requests made by clients to improve our products and services. That’s why we introduced electronic tuition payment in the 1990s, electronic TimeClock to automatically track attendance, powerful billing features, and web-based access to the software. Add to that the longest-tenured, professional support team, as well as training, development, and administrative professionals, and you see why our client retention is 95%.
In fact, our very first childcare client, Play and Learn, is still with us! Headquartered in nearby Fort Washington, Pa., they became a customer in 1985 and have been with us ever since."
For more information about EZ-CARE2’s new pricing, or to request a no-obligation needs assessment, please visit http://www.ezcare2.com/pricing or call (800) 220-4111.