"The company is honored to have the privilege of serving the community and appreciates receiving the recognition in the process."
Westminster, California (PRWEB) March 04, 2015
247 Home Care, a California – based provider of home health services, is proud to announce that they are the recipient of Pinnacle Quality Insight’s 2015 Customer Experience AwardTM. Qualifying for the award in the category of home health care, 247 Home Care displays a continued dedication to providing Best in Class senior healthcare services.
Gene John Mabasa, RN, Administrator of 247 Home Care describes receiving the award for the past 3 years in the row as an honor, stating that the company is honored to have the privilege of serving the community and appreciates receiving the recognition in the process.
Throughout its 8 year history of serving the community, 247 Home Care has placed a strong emphasis on ensuring that the individual needs of every patient are met. Over the course of 2014, a sampling of 247 Home Care’s customers and their families have participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate 247 Home Care in specific categories.
Every month, 247 Home Care has gathered its real-time survey results in order to gain a better understanding of the patients’ needs and make improvements when necessary.
By qualifying for the Pinnacle Customer Experience Award™, 247 Home Care has satisfied the rigorous demand of scoring in the top 15% of the nation across a 12-month average. Clients have the opportunity to achieve this Best in Class distinction on a monthly basis in many categories designed to accurately reflect each patient’s experience.
A customer satisfaction measurement firm with over 18 years of experience in long-term healthcare, Pinnacle conducts over 100,000 surveys a year and works with over 1,800 clients in 47 states, Canada and Puerto Rico.
About 247 Home Care
247 Home Care has been providing excellent home health care services, physical therapy, occupational therapy and speech therapy in Southern California since 2007. We have been providing patients, clients, families and friends with our passionate, quality of care, professional care over 8 years. We are the premier provider throughout Orange County, Riverside, San Bernardino and Los Angeles area. 247 Home Care has received the endorsement of some of the most recognized doctors in the Southern California region for the level of excellence. Our Nurses, Register Nurse and LVN are Medicare certified, licensed by the state of California and fully accredited by American Nursing Association (ANA).