We created vDelivery™ to ensure our customers will have a smooth operation from the moment they take our equipment out of the box
Allentown, PA (PRWEB) March 10, 2015
JULABO’s temperature control instruments are delivered each day to industries that can’t afford to miss a beat. That’s why they created a new complimentary virtual set-up program, vDelivery™. They‘ll link customers with their JULABO account manager or a product specialist who will guide them through a live video set-up of the new JULABO equipment.
"A lot of times we decide on a product we want, purchase it, bring it home, and then think of questions we should have asked while we were still in the store. We created vDelivery™ to ensure our customers will have a smooth operation from the moment they take our equipment out of the box, plus, we’re there to answer any of those last minute questions," said Dirk Frese, Director of Sales & Marketing.
The process is simple; once the equipment is delivered, a JULABO account manager will reach out to the customer to arrange a date and time for the virtual set-up. Then they’ll link up with them through a video chat method which is most convenient for the customer. Have a question about the instruments interface or filling the unit? Be confident that JULABO is there for their customers, every step of the way.
Want to learn more about vDelivery™? Ask your JULABO account manager for more information or give us a call at 800-458-5226.
JULABO is a manufacturer of liquid temperature control instrumentation producing temperatures from –90˚ to +350˚C, providing quality devices for research, science, and process in many industries such as aerospace, semiconductors, chemicals, biotech, water treatment, defense, solar & automotive. JULABO products consist of fluid heating and refrigerated circulators and baths, chillers and dynamic temperature systems. Using JULABO temperature producing instruments will help increasing reliability, accuracy and reproducibility in your process. JULABO USA, Inc. is ISO9001 certified ensuring the customer receives the highest quality product and best service for every purchase.