Capital Resorts Group Awarded at the 2015 Stevie Awards

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Capital Resorts Group was recognized for their Distinct Differences℠ program at the 9th Annual Stevie Awards for Sales and Customer Service

Capital Resorts Group earns a Bronze Stevie Award for Innovation in Customer Service

Our company understands that vacations go beyond outstanding service or beautiful resorts, it’s also about the smaller details that add to the whole experience.

Capital Resorts Group was presented with a Bronze Stevie® Award on Friday, February 27, 2015 during a gala banquet at the Bellagio in Las Vegas among more than 500 executives in attendance. The category in which Capital Resorts Group placed was for Innovation in Customer Service for their Distinct Differences Program.

Distinct Differences was developed by Capital Resorts Group as a five-tiered program providing deluxe bedding and linens, Italian toiletries, modern technology, a South American coffee blend and grocery delivery program at select Capital Collection destinations.

“Congratulations to the Capital Resorts Group team for all their hard work on giving this initiative life. Our company understands that vacations go beyond outstanding service or beautiful resorts, it’s also about the smaller details that add to the whole experience.” said Chief Hospitality Officer David DeShaw. “With this in mind, we developed Distinct Differences to provide our guests and members with a superior experience each time they vacation with us. These strategic updates allowed us to rise above the competition, which was easily recognized by a specialized judging committee of more than 100 members.”

The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business Awards ℠ and International Business Awards ℠.

More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 27% over 2014. Finalists were determined by the average scores of 139 professionals worldwide, acting as preliminary judges. Entries were considered in 54 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service and Customer Service Department of the Year.

“Entries to the Stevie Awards for Sales & Customer Service awards have more than doubled over the past three years,” said Michael Gallagher, president and founder of the Stevie Awards. “The widespread support of this program illustrates the importance of the functions it recognizes to business success. This year’s Stevie Award winners are the highest rated in the history of the awards, and we congratulate all of the winners on their commitment to excellence and innovation.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at http://www.stevieawards.com/pubs/sales/awards/426_2281_25576.cfm#CustomerServiceIndividual.

About The Stevie Awards: The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.

About Capital Resorts Group: Capital Resorts Group is a full-service sales and marketing company offering a collection of services across the vacation ownership industry to support HOA’s and management companies. Members with Capital Resorts™ enjoy flexible, points-based travel to a variety of sought-after vacation destinations, with each resort featuring luxury accommodations and “Distinctly Different” amenities and benefits. For more information about Capital Resorts Group, please visit http://www.capitalresortsgroup.com.

Copyright 2015 Capital Resorts Group, LLC. All rights reserved.    
All marks are registered trademarks of the respective owners.

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Paige Viehmann
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