Planning to set up a call center, but not sure what it takes?
Bangalore, Karnataka (PRWEB) March 14, 2015
Call center staffing calculator from Outsource2india is a one-of-its-kind web tool, where users can get an instant solution to their staffing needs. Unlike other tools available online, our calculator doesn't ask users to download complicated Excel sheets and run through the formulas to get an explanation for their staffing needs. Outsource2india's online calculator comes with an easy-to-use interface, and can help you get answer to the following queries:
- How many call center resources do I need to support my call center expansion requirements?
- What will be the cost incurred for the desired service level?
Call center FTE calculator from Outsource2india helps call center providers understand the impact of a 25 second reduction in talk time, or a 5% addition in the total number of calls on their staffing and budget needs, and then use the analysis to reduce staff burnout. This calculator also helps clients make informed business decisions and improve the process and cost efficiency of their call center operations. Read more about Outsource2india’s Online Call Center Resource Calculator: http://www.outsource2india.com/callcenter-staffing-calculator.asp
Established in 2002, Outsource2india is a company wholly owned by Flatworld Solutions and started its operations by developing custom software. Later, we diversified our operations and started offering specialized solutions in Call Center, Healthcare, Finance and Accounting Services, Creative Services, Data Entry Services, Engineering Services, Research & Analytics, etc.
Today, Flatworld Solutions and its associate companies have over 6290 customers spread across 46 countries, with over 600 employees working in multiple delivery centers spread across India, Philippines, South-East Asia and USA. For more information, visit our website at http://www.outsource2india.com.