FEI to Present Mandt Training Sessions across the Country

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Regional training helps de-escalate violence.

FEI Behavioral Health, a social enterprise with a 35-year history in crisis prevention, has expanded its Workforce Resilience offerings with the Mandt System to present publicly-available workplace safety training in nine cities across the nation. The training programs focus on frontline service practitioners encountering individuals who may exhibit at-risk behavior.

Since 1975, Mandt has been the leading provider of relationship-based crisis interaction training programs to prevent workplace and relational violence — an especially important skillset for organizations in education, healthcare, retail and other industries where confrontations may occur.

The system provides tools to help staff who may be involved in physical altercations manage themselves, recognize the early warning signs of potentially violent behavior, and intervene proactively through de-escalation techniques and positive behavior supports. Trauma Informed Services also is integrated into the classes. This provides a sub-clinical approach to give direct support to caregivers, family members, administrators and others, and helps create a trauma-informed culture.

Each training session will take place over a five day period. The city line up and dates include:

April 13, Miami
April 20, New Orleans
May 4, Seattle, Washington
May 18, Columbus, Ohio
June 1, New York City
July 6, Boston
Aug. 3, Pittsburgh
Sept. 21, Atlanta
Oct. 12, Milwaukee

Times, locations, cost, and registration details can be found here or via FEI’s website.

During the training, participants learn a series of gradual and graded alternatives for de-escalating and supporting people, using a combination of interpersonal communication skills and physical interaction techniques designed to reduce injury to all participants in an encounter.

“Organizations have a responsibility to be prepared to act on behalf of those in their care and those they employ,” said Ted Uczen, president and CEO of FEI. “We recognize that need. Our unique workplace violence prevention program integrates the crisis management, behavioral health and technological expertise that is critical when responding to incidents. We believe this training is a first-step toward that.”

FEI relies on its in-house certified trainers to go on the road, allowing individuals across multiple organizations and industries to receive training right in their region.

“Allowing organizations to receive this training, basically in their own backyard, offers convenience to the fact they don’t have to send their people across country or spend a large amount of money to bring a trainer in-house,” said Uczen.

Training like this has been shown to reduce worker’s compensation claims and litigation costs related to acts of workplace violence. The Mandt program reduces the frequency, intensity and duration of physical incidents, as well as the need for them. For example, confrontations in schools have escalated in the last several years, yet schools in Texas that use Mandt achieved a restraint rate that was 84 percent lower than the statewide average and generated a savings for the schools.

“The Mandt System of training and care is a great fit with the mission and philosophy of Secret Harbor,” said Brian Carroll, president and CEO at Secret Harbor, an organization serving young people who’ve experienced serious trauma due to abuse and neglect. “The person-centered emphasis on strong relationships is respectful and supportive, and the trauma-informed approach is essential to our standard of care.”

The rigor and reliability of Mandt’s approach to training, combined with FEI’s comprehensive approach to crisis management and behavioral health, ensures that a workplace violence prevention program represents the best possible solution for managing the safety of customers and employees for businesses nationwide.

Learn more about the sessions or signup.

FEI Behavioral Health offers flexible solutions for the full spectrum of workforce resilience goals, from EAP and wellness to crisis preparedness and management. Partnering with a wide range of corporations, government entities and non-profits, FEI is a social enterprise wholly owned by the Alliance for Strong Families and Communities, a national network of nearly 500 human-serving organizations. http://www.feinet.com

The Mandt System®, developed by The Mandt System, Inc., is an international staff development and training process providing a comprehensive array of programs and services to organizations, their employees, and the people with whom they interact. Building healthy positive relationships between and among these constituents is the ultimate goal of our training programs. http://www.mandtsystem.com

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Nicole Singer
Bottom Line Marketing
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