Top 3 Topics Cuban Expats Talk About These Days: Doble Bono from, Lower Costs for Internet Usage & US-Cuba Direct Phone Connection

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Starting on March 17th, launches a double bonus promotion for Cubacel recharges.

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#1 Believe it or not, internet fees in Cuba may drop according to an article published on This will allow Cubans to stay up to date with everything happening worldwide and also communicate more easily. Still, this is not the only topic everybody is discussing while sipping a cup of coffee.

#2 For the first time in the last 15 years, Cubans are able to call directly in the US since Etecsa, Cuba's national telecom company, signed an agreement with IDT Domestic Telecom and reopened the direct line connection.

#3 Still, what’s better than lower internet bills in Cuba and direct lines? Cubacel double bonus! A bonus offered every month by to all international Cubacel top ups. Besides birthday and holidays, the Doble Bono promotion is the best opportunity to surprise the loved ones with a special gift: a consistent top up.

This month, the offer is available starting on March 17th until March 20th. So, the promotion lasts four whole days, during which customers may send to their family and friends back home in Cuba the double value of the regular top up.

The Doble Bono promotion brings double extra credit to the person receiving the cell phone recharge. For example, anyone can recharge a mobile in Cuba with 40 CUC and pay only $22. The minimum value necessary to receive the bonus is $22 and in this case the bonus is active for 180 days, while the maximum is $55 and the bonus expires in 330 days.

Besides doubling the value of the top up,'s promotion offers its customers the possibility to send an SMS to the numbers they recharge, letting them know about the special surprise they are about to get. Sending this SMS is free of charge.

And that’s not all: in addition to the promotional offer, applies an extra bonus for each mobile recharge. Customers receive 2% of the value of the purchase in Thank You points. Whenever customers reach 1,000 Thank You points, they can convert them into $10 Voice Credit that they can use to call Cuba for free. The mobile recharge process is easy, it takes less than 1 minute and the credit is sent instantly to the destination number.

In case customers want to get directly in touch with their family and friends back home in Cuba, offers them another option: international calls. That means they can call home for as long as they like and pay only 69.9¢/min for any number. The Voice Credit service can be used:

  • From any landline, mobile or even payphone in the world, through local or toll free access numbers.
  • Calls may also be placed through the app called KeepCalling, which is not chargeable. The iOS and Android applications may be used to call without having to dial any access number, and even any phone number at all. Once logged in the app, customers can use their phone Contacts list to call.
  • From any PC with Internet connection, through the Web Call app available in customers’ accounts.

Either for calling, or for sending top ups, security is the keyword.
Several security filters protect customers from possible frauds, making all transactions 100% safe. All major payment methods are accepted: Visa, MasterCard, American Express, Discover and PayPal.

What makes a great solution for keeping a close relationship with everyone “back home”, when living abroad?

  • the customer-focused approach, based on safe and easy to use services
  • the frequent special offers, offering bonuses on international top ups or discounts on international calls
  • the great Customer Service available 24/7, both in English and Spanish.

Or, as customers put it: "Your consumer friendly instructions make it easy to cross borders and communicate with friends and family like it should be.” ( customer) .

About is an interactive website designed by KeepCalling, a global telecommunications company registered in 2002 in USA. Presently, KeepCalling provides its services to hundreds of thousands of consumers and businesses, with a focus on customer satisfaction. KeepCalling has been listed by Inc 5000 in top 20 telecom companies in the USA for the last 4 years. Plus, in 2014 the company was named the 18th fastest growing company in the telecommunications industry in USA with a revenue increase of over 600% from 2010 to 2013.

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Ecaterina Lia
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